this post was submitted on 19 Jan 2024
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    Nvidia... (sh.itjust.works)
    submitted 9 months ago by [email protected] to c/[email protected]
    38 comments fedilink hide all child comments
     
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    [โ€“] [email protected] 27 points 9 months ago (1 children)

    When the marketing department is more important to a company than the customer support. Rather than actually help the customers, they just make sure customer support never says anything bad about their products. Including the problems they have/had in the patch notes.

    "These are too many fixes, listing them all will make us look bad."

    [โ€“] [email protected] 11 points 9 months ago

    When the marketing department is more important to a company than the customer support.

    The marketing department is easier to integrate with AI. Those stupid customer support folks have to actually think about the problem and determine a working solution, rather than regurgitating a random assembly of buzzwords and spicy graphics.