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That seems like some heavy lifting for what was essentially either a human data entry error, or some failure in automation.
I know it's extremely disappointing, but no one here is really at fault. Clerical errors happen. No process is 100% fool proof.
The most I can see him getting back is whatever he spent as standard preparation for claiming a lottery jackpot, like legal counsel and financial planning consults he may done in preparation. And even then, it would seem like some validation with Powerball was warranted before anything else.