this post was submitted on 26 Mar 2024
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Free and Open Source Software

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[–] [email protected] 5 points 7 months ago (1 children)

Y'know, this conversation doesn't seem to be going anywhere, so I will leave it here: if it's such an easy sell, every business in the world would have done it by now.

[–] [email protected] 1 points 7 months ago (1 children)

It became the default in every business I ever worked at. If that's not the case where you are, perhaps you should look into a mirror and ask why?

[–] [email protected] 6 points 7 months ago (1 children)

If that's your view of it, then you truly do not understand how businesses operate (especially larger companies). "Hey this is free, let's switch to this!" isn't a pitch. There are so many factors to consider: service, support, contracts, deployment, on and on and on. It would be great if every business adopted OSS, but they're not going to. And that's not a failure of one employee to convince a Fortune 500 company, for example, that LO would be a cost-saving measure.

[–] [email protected] 1 points 7 months ago (5 children)

Call Microsoft about a bug and tell me how well their support works for you. Theres zero benefits to going with MS and a thousand for going with libre

[–] [email protected] 4 points 7 months ago

The point is that those "thousand" benefits for LO do not matter. That's simply not how businesses run. It would be great if it were, but it isn't. And your experience as an individual user with MS support is completely irrelevant with regard to business support.

[–] [email protected] 3 points 7 months ago

Theres zero benefits to going with MS

Lol

[–] [email protected] 2 points 7 months ago

Call Microsoft about a bug and tell me how well their support works for you.

Pretty well, actually.

[–] [email protected] 1 points 7 months ago

I reported a SharePoint bug to Microsoft yesterday afternoon, and it was fixed by the time I logged in this morning.

[–] [email protected] 1 points 7 months ago (1 children)

Microsoft has some of the best technical support I've ever dealt with TBH. Meanwhile with LibreOffice your technical support is mostly forum diving yourself. If you have a big, competent, it department, maybe that's a feasible thing, but I've never worked anywhere with that kind of capacity

[–] [email protected] 1 points 7 months ago (1 children)

No, you can pay for support if you want. And you'll have transparent ticketing systems

[–] [email protected] 1 points 7 months ago