this post was submitted on 06 Apr 2024
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Think that's it for the time being.
I've been using sync.com for a couple of years now for my large music files storage and playback. Thinking of going all in on the unlimited plan to add on all my family files. Curious what your experience is with delayed syncing. Occasionally I find something just doesn't sync to the cloud and I have to play about with PC on/off, connect to Mobile hotspot, clear cache etc to get it to work. Makes me wonder if that's happening with files where I don't realize it until it's too late.
Basically, how robust is it for you?
Yes I'm experiencing the same and have escalated it to their technical support before, and every now and then they were able to resolve it. So far the client always notified me of issues with the sync process (the windows client that is, Android is very basic). I've also been begging for a Linux client for 5 or 6 years now, to no avail.
So yeah while I'm happy with it as a storage solution in general and like the responsiveness of their support, there are still a few issues here and there. I'm in the solo basic tier and don't use more than 400GB of the storage, so that's plenty for my use case.