this post was submitted on 10 Apr 2024
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I had to leave VirginMoney because the lady on the phone told me I needed an iPhone to reset my password (seriously) even after trying with three separate Android devices.
There's no desktop functionality (mobile is king with them) and it amazed me that day I had to use the Current Account Switcher to go to an equally meh banking service.
Sorry state of affairs across all mobile apps to be honest and as seen by the prevalence of MDM and accessing data Vs doing the very same, on a desktop "PC". Why the data is more precious on a mobile device to them is telling.....