this post was submitted on 12 Apr 2024
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Technology
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I can see in the comments that most people are in support of the tooter, but I think they come across extremely rude and arrogant.
The fact that a CEO took time out to try and engage and discuss this users fears and concerns should be applauded.
Regarding the overarching issue that AI is being folded into everything. How is anyone surprised? A few years ago, it was machine learning and now it's AI. There's a lot of very clever people doing clever things and shoehorning them into our lives in dumb ways. What does that mean for the average person? That they are forced to accept it or go elsewhere, because the reality is that if all competitors present AI summaries when you do a search, consumers expect that.
Hell, I expect my keyboard to know what I'm trying to say when I vaguely press along a single line and get upset when other keyboards can't do it. And if at any point, I felt empowered enough to write a scathing blog post, I'd have the decency to have a conversation about it. But that's just me.
Be better Lori!
That was my main take-away. You're the CEO of the company. If someone writes a mean blog post about your business so what? Fix the issues with the product if they are legitimate things that need fixing. Otherwise leave people alone. If something constitutes libel then sue. Otherwise it's just someones opinion which they are entitled to.
No I have a bad opinion about him as well (please don't reach out to me either).
First big lesson as a CEO. If they would have ignored this it would have made the rounds but faded into irrelevance. After all it is just a blog, on the fediverse. By engaging though it became very clickable, and now it's going to hurt way worse than the original blog.