Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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You know what sucks? Getting your VPS shut off or account suspended. All your data gone in an instant, not recoverable. You don't have access to the metal, and the metal no longer has access to you.
Hetzner is known for randomly boinking accounts. You update billing info? Whoops maybe shutoff. You login via a VPN, account disabled. Just randomly for no reason, account locked and VPS down.
You have basically zero recourse. Their support staff suck and the immediate reaction is suspend and delete. NEVER use them for anything you don't consider temporary.
I've used Hetzner for years without issue. Accessed through VPNs to the control panel without problems, changed password no issue, etc. I've never heard of them being "known for" the behavior you describe. This is just anecdote vs anecdote, though. I'd be interested to see some kinda evidence of what you're saying.
I also used them for years, then everything blocked and deleted instantly. I have other homelab type friends, same thing happened. Again more anecdote vs anecdote. But if you google about hetzner and this type of activity there are bagillions of reddit threads.
After paying them about a grand a month forever, losing all my "safe data" and having to wait a week for even a response that just says "account has suspicious activity. Disabled". Not a single response after that. And they had the nerve to charge my credit card again at the next payment period. Overall, truly scummy. And I will prevent everyone I can from ever engaging with them.
When hiccups happen, you would hope to be able to at least talk to someone and figure out what's going on. If they don't want to keep your business, fine let me get it out privately. But they don't play that way.
Any suggestions for bulk storage? I use their storage box for off-site backups of the nas critical data (a touch over 1TB). It's my tertiary backup (another off-site, a local full, and this) but I was testing it to replace my current off-site.
I've asked my vps provider about it, and it's on the roadmap but not yet ready, so I've been lightly searching around.
Purely for storage, no processing? I just finally got around to checking pricing and went with Backblaze B2. Not certain it’s the best, or cheapest, but I’m serving files out of it through cloudflare and it seemed to be a decent choice.
I had B2 a few years ago and it wasn't that cheap, even though everyone raved about it. I moved to synology's c2 backup, which is like a dollar fifty more a month but is well-integrated with their nas OS. But I'm up against the 1TB limit and to get more I'd have to get another TB. I thought Hetzner was the solution for this with their storage box but now I'm worried. And price-wise, 5TB of Hetzner is about the same of 2TB with synology c2... blah.
I use World Stream for many of my storage VPSs. They have pretty cheap servers that can take 14x or 18x drives. So I use their super powerful Epycs plus storage and then they can do an internal LAN only network for your boxes at 10G. 140TB to 200TB per box, connected to the rest of my stuff at 10G.
Their support is opposite of Hetzner. Everything is communicated. It's almost too much. You get emails that they're updating the air conditioning unit in a different building. Your downtime is zero. I've had some questions on setting up my rack space with them, and engineers respond back, not sales.