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I boycotted Staples ages ago when they pulled some used car dealer ass bullshit on me.
My laptop was busted, but I had an extended warranty with the company. I come in one day and they say they're sorry, because they can't find any record of my warranty in their system. So I say to them.
"That's okay, I'll buy a new laptop then."
The lady behind the desk's eyes light up and I can hear the change in her tone... She's more than happy to show me to the back...
I start to leave the store, she asks me where I'm going. I tell her "Best Buy's right across the street isn't it?"
She immediately panics, runs back to her computer, and is suddenly happy to honor my warranty with her most sincere apologies for not noticing it earlier.
I was floored, I was angry and bluffing, I was just going to go home and play Xbox to get my mind off things. The bitch actually tried to con me with a fast one, I was speechless when she "suddenly found the warranty" and basically swore to myself that I would NEVER shop there again.
And so far, the only reason I have ever gone back is because it's the only store that sells CD-Rs anymore