hexbear

10243 readers

1 users here now

Now that the old Hexbear fork has been officially abandoned, this community will be used as a space for meta-discussion on the site itself.

founded 3 years ago

MODERATORS

[email protected]

Issue report: Can't change email, site timing out (hexbear.net)

submitted 5 months ago by [email protected] to c/[email protected]

6 comments fedilink hide all child comments

The title says it, I'm trying to change my email, when placing my new email and clicking save the thing gets stuck in a loading loop until the site times out. All other functions work well and it seems to be only hexbear related as other lemmy instances do not have this(at least for me). Would be glad to provide anything for it to be fixed. Thanks

all 7 comments

sorted by: hot top controversial new old

[–] [email protected] 3 points 5 months ago (1 children)

What browser are you using?

Bump

[–] [email protected] 3 points 5 months ago (1 children)

Firefox, Version 124.0.2 (64-bit)

[–] [email protected] 3 points 5 months ago* (last edited 5 months ago) (1 children)

Sorry if you already tried this but can you try logging in in a private window and changing it there?

You might have to clear your cache or cookies for hexbear.net if that doesn't work

Lemmy has very weird caching behavior in my experience

[–] [email protected] 4 points 5 months ago (1 children)

Tried both, do not work, same behaviour of being stuck in an infinite loading. Would logs be of help? If I can access any, and of course if they don't contain any personal info, any idea how to get them?

[–] [email protected] 4 points 5 months ago* (last edited 5 months ago)

I actually tried this too and it got stuck :(

Then I checked for a response and it was a 400 Bad Request and the body was {"error":"email_send_failed"}. You can check yours by changing it while Firefox's developer tools are open and in the "Network" tab, then you should see a POST request to the server and be able to click on it and read it but I expect it would be the same as mine. Idk why Lemmy's UI doesn't tell users it errors out

I think I actually vaguely remember someone else saying this broke at some point but I can't find the post about why cuz the Lemmy search is so bad