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Just a heads up for any of their customers. Hidden deep in the FAQ it says: "if you have ever overpaid i.e. have a credit balance with us, we won't pass that along to 2degrees, and, unless you specifically contact us to request your money back, we'll be greedy pricks and keep it for ourselves".
(I may have paraphrased their wording a bit).
Surely there are laws around that right? Like they can't just keep the extra for themselves and say "Welp, we fold, even though we sold all of your info and your account to another company"
A shame, more competition is always better for us. Quite a few of them now under 2degrees/Vocus group. I've been with 2degrees for long time, but haven't had any cause to change yet.
I just search around every year for whoever has the best deal when my contract is up. They seem to be pretty much the same these days.
Good advice. I've just been lazy and they credited me a free static IP when they switched to CGNAT, so can't be bothered updating everything