this post was submitted on 26 Nov 2024
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I have 4 RGB+C+W zigbee bulbs like this one: Zigbee RGB+c+w bulb

However after adding it to home assistant, they only show up as c+w bulbs:

App screenshot

What am I doing wrong? How can I get it to detect it as RGB+C+W?

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[–] [email protected] 3 points 4 weeks ago (1 children)

What ZigBee Coordinator do you use? I know deconz and zigbee2mqtt have the ability to add support for new devices via config files. But that's a bit of a rabbit hole into the ZigBee protocol. They also have forums/issue trackers where one can request support for new devices.

[–] [email protected] 1 points 4 weeks ago* (last edited 4 weeks ago) (1 children)

I'm using the ZHA connector, these are Tuya bulbs, I've had good success with other Tuya products but alas. ~ Where would I requested support?

[–] [email protected] 3 points 4 weeks ago (1 children)

There is some documentation in the forum about how to add new device support or where to request it. Read it and then decide what to do.

[–] [email protected] 3 points 3 weeks ago

I found someone who, just yesterday, submitted a device support request for my exact model! The request is here, I'll watch it for a bit.

[–] we_avoid_temptation 2 points 4 weeks ago (1 children)

If this is one of the new ThirdReality bulbs, they allegedly need an OTA update accordong to an amazon review or two. Mine is coming in tomorrow so I'll report back.

[–] [email protected] 1 points 4 weeks ago (1 children)

They are from aliexpress, perhaps they are still the same thing?

[–] we_avoid_temptation 2 points 3 weeks ago

Not super likely, and I don't think I'd expect updates from Tuya directly unfortunately. What the other person was saying about getting it supported through ZHA is likely your best bet.

[–] [email protected] -1 points 4 weeks ago (1 children)

Listings say Zigbee Bulb Smart Hub Required.

[–] [email protected] 1 points 4 weeks ago

I'm using ZHA as the smart hub