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Amazon shuts down customer’s smart home devices after delivery driver’s false racism claim (nypost.com)

submitted 1 year ago by [email protected] to c/[email protected]

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Amazon shut off a man’s smart home devices for a week after a delivery driver falsely accused the customer of hurling a racist slur via a doorbell intercom, the tech giant confirmed Thursday.

Seems like a good reason to get a doorbell that you can control yourself.

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[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Nothing says 2023 like your house getting canceled for its allegedly racist doorbell.

[–] [email protected] 2 points 1 year ago (1 children)

How is it even possible that Amazon has the ability to access customers data, you would think that they encrypt it so that no one other than the owner of the device could access the data. More and more reasons to abandon the ring platform and move over to selfhosted heaven!

[–] [email protected] 1 points 1 year ago

can't data mine what you encrypt. better to just not encrypt.

[–] [email protected] 1 points 1 year ago (1 children)

yet another reason to dislike IOT and devices/services that are reliant on phoning home to big brother.

[–] [email protected] 2 points 1 year ago

Running HomeAssistant I'm probably a bit biased on the IoT front, but definitely agree that that traffic should not be leaving the premises unless it's over a VPN to your own devices. I'll give Nabu Casa a pass here as it's essentially the same thing.

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