this post was submitted on 22 Sep 2023
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[–] [email protected] 32 points 1 year ago (12 children)

Why are people afraid of calls these days?

[–] [email protected] 21 points 1 year ago* (last edited 1 year ago) (2 children)

I wouldn't say we're afraid. I don't particularly like speaking on the phone though, but it's alright, I even worked call center for a while so it doesn't bother me much these days.

Anyways, essentially texting is just more efficient. I can't speak for everyone else, but for instance at work, I hate it when I have a question or need assistance on a specific topic, ask on my team chat and have a couple of people saying "quick call?".

If it's something really complex, fine... that's fair. Other than that? It's just so inefficient. I can be working on something else and just reply during my off time between tasks, same with whoever I ask help from. Also, most of the time I'm listening to music, or I have my TV with ambience sound on the background. So then I have to turn everything off just so I can go for a 5minute call for something that could be done over chat on the same amount of time.

Sorry this comment turned out way longer than I thought it would.

[–] [email protected] 11 points 1 year ago (2 children)

So asynchronous communication can be more efficient for certain types of communication, but in other scenarios synchronous communication will be more efficient. Learning to identify which type of communication fits which type of mode is a valuable skill to have, one I recommend that everyone develops.

[–] [email protected] 3 points 1 year ago

I get what you mean. Overall, if it's not urgent I'd rather not make/receive calls.

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[–] [email protected] 2 points 1 year ago

I do miss that magic period of early cheap VoIP where my friends and I would have a call going more or less in the background while all doing our own things. A lower-cost impromptu hangout before we all had cars.
That was never about efficient transfer of information though. Calling with demands is just intrusive.

Not that I ever turn my ringer on. Dang robocallers.

[–] [email protected] 9 points 1 year ago (1 children)

Because I'm doing something else and I'm not going to just drop everything to receive information synchronously which could be sent asynchronously.

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[–] [email protected] 8 points 1 year ago

It's easier to weigh the relative importance and time sensitivity of the incoming message against the importance of what you're doing via text rather than a call.

[–] [email protected] 7 points 1 year ago (1 children)

Because anything not important can be sent through a text. Most people call because it's something important or a big deal and at a lot of the times it's not a good call. So that's why people don't like phone calls because the thing that's on the other end is most likely non-desirable.

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[–] [email protected] 19 points 1 year ago (5 children)

My family and my girlfriend are basically the only people allowed to do this. Everyone else - if you're calling me directly I will assume it's an emergency and will get annoyed if it's not.

Calls are fine. Unscheduled calls are not. Text me to set up a time to call that works for both. I am okay with giving you my undivided attention - just not necessarily right now.

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[–] [email protected] 16 points 1 year ago* (last edited 1 year ago)

What I did to cut that out was to moan and answer like they just woke me up. Talk very slowly, take three seconds of "uuuuhhhhh" to answer every question and be as useless as possible. It isn't long before they hang up and send me the text they should have sent in the first place.

[–] [email protected] 16 points 1 year ago

I work remotely and one of my favourite things is how people message to ask if you're free for a call.

[–] [email protected] 10 points 1 year ago

"Whomst the fuck?" (C) Wizord, 2023

[–] [email protected] 9 points 1 year ago

I just don't answer the phone at all if they can't bother to text (unless it's someone important to me).

I already blocked the number of my internet provider because they keep calling me for an appointment I had called off via email weeks ago by now.

[–] [email protected] 8 points 1 year ago (5 children)

Because I hate typing on mobile devices I don't like texting.

If you try to have a conversation with me over text Imma either call you if it's important or start giving you one word answers to everything.

Thankfully most people know better than to try and communicate with me in general!

[–] [email protected] 9 points 1 year ago (1 children)

Thing is that you can have a chat protocol and be asynchronous in communicating with text messages. That's something you can't have with voice calls.

[–] [email protected] 4 points 1 year ago (2 children)

Ohh, I'm fully aware.

I love messaging even I have a physical keyboard infront of me.

It's specifically the mobile keyboards I hate.

[–] [email protected] 2 points 1 year ago

Oh I can totally relate with that. Mobile touchbased Keyboards are the worst. I loved my blackberry, and earlier Palm Pre, for having physical tacticle keys.

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[–] [email protected] 5 points 1 year ago

Are you able to use voice type?

[–] [email protected] 2 points 1 year ago (1 children)

Text to call. I also really like calls, but scheduled. Calling randomly to chat means you're taking my undivided attention for however long you want whenever you want and that's super disrespectful of my time

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Then don't answer?

It's not like sending the call to voicemail is going to hurt my feelings.

Asking to call seems redundant. The call is the ask.

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[–] [email protected] 4 points 1 year ago

I need an AI phone agent to whine at CSRs more nicely than I am capable of doing any longer.

That is what I need.

[–] [email protected] 3 points 1 year ago

Personally I’ve enjoyed taking calls from friends and family. I used to be scared to death of it.

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