this post was submitted on 08 Jul 2023
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Connect for Lemmy App

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Content is no longer loading on Connect for me. Even when I force stop the app or restart my phone, the issue still occurs.

My app is up to date (1.0.72) and my Android 13 version is 5.4.210.

The linked video shows what happens.

Thanks for any help and for the great app!

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[–] [email protected] 1 points 1 year ago (1 children)

Hi, I'll take a look! Is that specific to lemmy.world or all instances?

[–] [email protected] 1 points 1 year ago (1 children)

I think it affects all, like I can't load this community for example. Do you need me to make an account on another instance and try?

[–] [email protected] 1 points 1 year ago (1 children)

You can browse as guest if you don't mind just so I can narrow down the issue. It's an option either in the about instance page or add account

[–] [email protected] 1 points 1 year ago (1 children)

Guests seem to be coming through as @lemmy.world, they return the same issue.

I tried making another account at lemm.ee and also got the same result unfortunately.

Is there any info that would be helpful for you? Am I able to export logs?

[–] [email protected] 1 points 1 year ago (1 children)

Ok thanks! It looks like it's not instance specific so my next thought is that it's some combination of settings or related to the device/android version. Under Settings if you Clear Data does the issue still happen?

[–] [email protected] 1 points 1 year ago

The clear data option seems to have cleared it, thank you. If you need more info for debugging don't hesitate to ask. For ref my device is a Samsung A52S.

[–] [email protected] 1 points 1 year ago (1 children)

Wow, people use Android in Irish? TIL

[–] [email protected] 1 points 1 year ago

Yeah, I have the language changed for continuous exposure to help with familiarisation, as unfortunately usage is limited in the part of Ireland that I live. I imagine it is a rarity though and suspect even many people living in the Gaeltacht (Irish speaking areas) have theirs set to English.

[–] [email protected] 1 points 1 year ago

Lemmy apps are going through a ton of development and quick transitions at the moment. Given this rapid development and the number of different client platforms that are showing up that devs didn't expect, there are going to be quite a few hiccups.

In general, looking to see if there is an app update and/or clearing cache has fixed many issues for me already.

Sorry for the generic "jUsT rEbOoT iT" response, but that is actually 100% applicable right now. Connect was completely broken the first time I installed it (bad gateway issues, not showing some content, etc..) but within a day or so, the issues were corrected.

I salute you Mr./Mrs. Connect developer(s)!