this post was submitted on 24 Sep 2023
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techsupport

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[–] [email protected] 9 points 1 year ago

Generally speaking, no.

That being said, I would run some other tests, to other endpoints and with other speed test providers, to confirm or deny what’s going on. Then, if I could nail down a pattern (e.g., routes to Madtown suffer but routes to Portland ME are low latency), I’d run it up my ISPs flagpole as a service issue.

[–] [email protected] 6 points 1 year ago (1 children)

Upload speeds, on many internet connections, have been known to be capped -- typically a provider-enforced cap. What type of connection are you using remotely? Fiber, cable, hotspot, etc.?

[–] [email protected] 1 points 1 year ago (1 children)

Cable internet from Optimum (formerly suddenlink)

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

Dang. On a quick web search, it looks like that service provider has, in fact, capped their upload speeds to about 35mbps.

Because of this cap, uploads are going to be even worse when not on your network directly, in some cases -- say, attempting to upload something from a coffee shop.

That may explain the poor speeds, although there could be other factors. Sorry to respond with bad news!

[–] [email protected] 4 points 1 year ago (1 children)

I should clarify I’m trying to troubleshoot my upload so my brother can use my Plex server easier.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

I don't use Plex, what kind of bandwidth does it need? If he has good download you could set up a small cloud machine to proxy the traffic... maybe... I mean I don't know anything about Plex but in theory this could work

[–] [email protected] 1 points 1 year ago (1 children)

I decent 1080p video file can be around 3 Mbps. I thought my setup would be fine since I pay for 30 Mbps upload speeds, but it seems I don’t actually achieve that outside of my local area. I would fear that a cloud machine would suffer the same rate limit

[–] [email protected] 1 points 1 year ago

Has your brother tried using your Plex?

[–] [email protected] -3 points 1 year ago (1 children)

I'm not sure you know what 90% is

[–] [email protected] 4 points 1 year ago (1 children)

Ok fine 93.3%. I didn’t think that was very important

[–] [email protected] 0 points 1 year ago (1 children)

I think he means that a 90% drop would be 90 Mbps. This is more like a 7% drop.

[–] [email protected] 5 points 1 year ago

I should’ve specified that I’m concerned about the drop in upload speed not download