this post was submitted on 27 Jun 2023
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Louis Rossmann

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Louis Rossmann Community on Lemmy.world: For fans/supporters of Louis Rossmann and his work

About Louis Rossmann

Louis Rossmann is a repair shop owner and a vocal supporter of the Right To Repair movement. He runs a YouTube channel with a variety of content - from board repair videos, to news and updates in the technology space.

His insightful and reasonable opinions on technology and product ownership tend to attract a lot of attention.

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Samsung authorized repair is a clown show 🤡 why GOOD technicians reject authorization (www.youtube.com)
submitted 1 year ago by [email protected] to c/[email protected]
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It's unsurprising but disappointing that most authorised repair places are bound by policies that kind-of force customers to purchase a new device, especially in cases where their existing faulty device can be repaired on the spot for little cost.

I'm happy this repair shop owner (who decided to stay anonymous, for obvious reasons) carried out the minor repair for the customer despite Samsung not allowing this.

There's some people in the comments also talking about times where they carried out minor repairs for customers in situations where their company policy would have forced an expensive and unnecessary parts replacement.

Right to repair should create more repair options for consumers, leading to a reduction of expensive parts swaps in cases where they aren't necessary IMO

YouTube/Invidious

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