this post was submitted on 10 Jul 2023
6 points (80.0% liked)

Lemmy.world Support

3232 readers
1 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world/



founded 1 year ago
MODERATORS
 

I'm using Jerboa so that's why I can type this but I'm not able to login to lemmy.world on desktop. Is this still not fixed after what happened earlier?

top 10 comments
sorted by: hot top controversial new old
[โ€“] [email protected] 13 points 1 year ago (5 children)

I use Chrome and have deleted the previous cookies that were stored for lemmy.world. After that, the login worked normally again.

[โ€“] [email protected] 2 points 1 year ago

Thanks! I'll try that.

[โ€“] [email protected] 2 points 1 year ago

That worked for me, thanks!

[โ€“] [email protected] 2 points 1 year ago

This worked for me too

[โ€“] [email protected] 1 points 1 year ago

Yup, I just had to do the same thing in Edge. Finally able to log back in, thanks!

[โ€“] [email protected] 1 points 1 year ago

Worked for me too, thanks!

[โ€“] [email protected] 2 points 1 year ago

delete your browser cache and try again. you should be able to login

[โ€“] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Try these steps:

  1. Logout via Home -> Hamburger menu -> accounts are at the top, click there and sign out. Try signing in, did you win?
  2. If not, sign out again then long-press the app icon from your android launcher screen and select App Info, or find another way to get to the android settings screen for Jerboa and Clear Cache and Clear Storage. Try to log in again, did you win?
  3. If not, sign out again and sign back in. Did you win?
  4. If not, cry because I'm stumped. You could also try liftoff, which if you weren't logged in prior to yesterday shouldn't have a cached broken session. Or install the PWA from lemmy.world via Firefox mobile. Or use the brand new Voyager setup at m.lemmy.world again as a PWA via Firefox mobile. Of those, I like Jerboa and liftoff best.
[โ€“] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Just had this issue, clearing cookies resolved it for me. Thanks everyone who posted the solution.

[โ€“] [email protected] 1 points 1 year ago

Finally able to log in again, thank you!

load more comments
view more: next โ€บ