this post was submitted on 11 Jul 2023
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Some companies think customers will accidentally cancel if it's too easy (gizmodo.com)
submitted 1 year ago by [email protected] to c/[email protected]
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[–] [email protected] 1 points 1 year ago

These companies know a good portion of their customer base won’t be bothered canceling a service if it’s mildly inconvenient to do so. Hey, I guess it’s easier than innovating and providing a good or service that people actually want to pay for.