hold both windows keys until the keyboard flashes and see if it works after that
this post was submitted on 17 Jul 2023
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I tried holding down windows and fn key until it flashed, it seemed to have reset my keyboard and made fn the top layer but still no go on the esc and tab.
That definitely sounds like a PCB issue then. I’d say desolder those two switches and maybe one or two others just to check and try shorting the sockets on the PCB. If you still don’t get a signal and the switches definitely work then you’ll have to replace the PCB.
I’m not sure what Ducky is like with warranty or sending replacement parts but that seems like your only option apart from getting a new board.
I reached out to ducky and got no response back. I’m out of warranty so no warranty replacement. I think a new keyboard is in my future. Thanks for your help.
That’s a shame. If you want a really solid board without going down the custom rabbit hole, I will always recommend Keychron. Their V series boards are really good for the price.
Just ordered a keychain q2 instead. Thanks for the recommendation.