this post was submitted on 17 Jul 2023
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Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


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Outages ๐Ÿ”ฅ

https://status.lemmy.world/



founded 1 year ago
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I cannot log in, I can change password, that lets me in briefly, for instance to read/answer messages but as soon as I try to open a community I'm logged out again. Someone asked me to help them moderate a community but I can't be of any help now.

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[โ€“] [email protected] 3 points 1 year ago (2 children)

How are you accessing lemmy.world? Via desktop browser? Try clearing your cache. Via mobile on Android, clear android's app data for your app. Also try an explicit logout to ensure your session is cleanly torn down on both sides.

[โ€“] [email protected] 2 points 1 year ago

I'm in using microsoft Edge, probably the only browser I was sure had never seen you site and I am in. But that's a lot of browser to clear.. I am using firefox, chrome, opera, vivaldi, connect on android. I can now log in using android again. Let's try firefox

[โ€“] [email protected] 2 points 1 year ago

I am now in after several attempts using firefox. I'm betting as soon as I go to a community I'm out again

[โ€“] [email protected] 1 points 1 year ago (1 children)

Try clearing your sitedata/cookies. In chromium browsers, click lock icon to the left of the url bar > cookies > delete icon next to lemmy.world

[โ€“] [email protected] 1 points 1 year ago

I have tried from several 'clean' browers, no luck. Including mobile app

[โ€“] [email protected] 1 points 1 year ago

Right, I can log in, go to all kinds of communities, but when I click the Lemmy.world Support community. on [email protected] I am thrown out. Maybe it's a caching issue.

[โ€“] [email protected] 1 points 1 year ago (1 children)

Do you use any ad blocking? I had similar issue. I'm using pfblocker ng and the IP 135.181.143.230 (lemmy.world IP) was being blocked.

[โ€“] [email protected] 1 points 1 year ago

Yes, although I can kind of log in again I'll disable it for this ad-less site anyway