this post was submitted on 23 Jan 2024
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My iPhone 14 cannot be detected on my iTunes PC (Windows 11). My iTunes is updated and I recently installed it yesterday. No iPhone icon is appearing but it is recognized by my PC as a storage. Tried updated Apple USB Driver on device manager but it keeps telling that my drivers are updated. Any help will be appreciated. Thanks.

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[–] [email protected] 4 points 7 months ago (1 children)

Did you install iTunes from Apple.com or from Windows Store?

Is the Bonjour service installed and running? (Check Task manager or Services.msc)

Are you signed into iTunes with the same Apple ID as the device?

[–] [email protected] 2 points 7 months ago

Yes I have installed iTunes from apple.com. I haven’t checked if I have Bonjour services installed, will check later when I get home. I haven’t also signed in iTunes using my icloud. Will try them all later when I get home.

[–] [email protected] 2 points 7 months ago

When you connect via USB, your iPhone should prompt to allow data access to the computer. Is that happening?

[–] [email protected] 1 points 4 months ago

You can try installing the Devices app from the store