this post was submitted on 29 May 2024
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Their excellent yet casual customer service is a thing of beauty. I'm impressed with their ability to do that.
A lot of it, honestly, might be just coming from a society where everyone hasn’t been ground down into a weird consumerist nightmare of uncaring existence.
Once you’ve experienced health care or restaurants or factories or more or less anything, in a location where people you are interacting with treat one another like interesting valuable human beings worthy of respect and human interaction, even if there’s some money involved, it starts to seem really weird the American way where everything has to be on a system and no one gives a shit.