Ask Lemmy
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Only in a bad sense.
Worked for an ISP only time I visited a customer was when their internet was hard down and we couldn't access our gear.
It's odd that people are annoyed when the tech arrives, like the reason we are here is because you messed something up in your comms room and won't admit to it.
I just heard a similar story from an HVAC guy. Some jackass absolutely furious because he broke the pipes on his own AC unit and released the refrigerant. This guy is screaming at the tech from the second he is out of his vehicle. Literally no reason, he hadn't even gotten a quote yet. So they just left. Wish more people had the freedom to decline a job if the person is behaving like a fool.