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Fastest method around (i.imgur.com)

submitted 4 months ago by [email protected] to c/[email protected]

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[–] [email protected] 21 points 4 months ago (2 children)

Tell them that creating a ticket makes it count for your metrics, so the more people don't use tickets, the less funding IT gets and your staff will get cut causing longer wait times.

People will understand that and submit tickets.

[–] [email protected] 9 points 4 months ago (1 children)

Not if emailing a dev gets your problem fixed nowish

[–] [email protected] 8 points 4 months ago

Yeah...

You send them that back in an email telling them to submit a ticket.

If you fix it too, they're not gonna put a ticket in.

[–] [email protected] 6 points 4 months ago

"That's future you's problem, I only care about present me's problem."