this post was submitted on 29 Jul 2024
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[–] [email protected] 27 points 5 months ago* (last edited 5 months ago) (2 children)

The bigger reason I don’t go to McDonald’s is because of the self serve kiosks they’ve forced on us instead of paying people to run the registers.

Price is still a reason though, so I’m glad they are at least considering that as well.

[–] [email protected] 46 points 5 months ago (4 children)

i don't get why people complain about this -- i'd so so much rather type my order in myself, see what's in everything, make modifications easily, etc without having to talk to someone. get those workers on the line and help ease the load on the kitchen

[–] [email protected] 14 points 5 months ago (4 children)

They didn't "get those workers on the line" though. They fired them. Fuck McDonalds, and FUCK ANY BUSINESS that forces these fucking things on us. I'm not there to work, I'm there to order food and eat. If you can't be bothered to take my order, I can't be bothered to drop a fucking dime on your business.

[–] [email protected] 8 points 5 months ago (1 children)

They weren't paying them a living wage in the first place let them replace it with screens

[–] [email protected] 2 points 5 months ago

Of course RagingRobot would support this.

[–] [email protected] 2 points 5 months ago

You dislike self checkouts too?

[–] [email protected] 2 points 5 months ago* (last edited 5 months ago)

I can guarantee you nobody got fired for these machines, the turnover is already so fucking high there that it's not even needed. When I worked at MCD I lasted an entire year and excluding the managers I was probably in the top 3-4 in terms of "seniority"

[–] [email protected] 0 points 5 months ago* (last edited 5 months ago) (1 children)

The McDonalds near me have people on tills as well as the self order machines. And you say they fired them. Can you prove that?

To be clear. I dont think you are wrong, I have no idea, and I am genuinely curious and want to know if that happened. since you claimed it with such conviction, I assume you can give a reference or point me in the direction of the search terms I could use to find a source myself?

[–] [email protected] 1 points 5 months ago

I'm saying that the 4 McDonalds in my town don't have front-line workers that take orders, save for the drive thru. All they have are the kiosks. Fuck that, and fuck them.

[–] [email protected] 4 points 5 months ago* (last edited 5 months ago) (1 children)

Because I go there once in a blue moon and it's easier for the guy doing it 1000x/day to push in my order than me finding it on a big dumb Kiosk menu.

I won't frequent places that force me to use a kiosk.

[–] [email protected] 1 points 5 months ago

Decision paralysis.

I don't know the menu, seeing all the things flash by and not know what's in them is my reason, but in the 3 years I only been there 2 or 3 times for ice cream or coffee. But the logic applies for all other places.

[–] [email protected] 3 points 5 months ago

Also, I feel a bit awkward when I order two BigMacs at the register.

[–] [email protected] 2 points 5 months ago

Maybe i am just too old and go to McDonald's too infrequently, but i can never figure out how to get my order done properly on the kiosks. Try ordering a McGriddle combo with a Carmel latte. There's no visible option for that. Unless you ppan on doing a basic order, the kiosks suck

[–] [email protected] 8 points 5 months ago (1 children)

Why would you want people to take orders? It's not some amazing work that is satisfying. We should be glad these jobs are going away

[–] [email protected] 1 points 5 months ago (1 children)

If they're going to be gouging us on price the least they can do is employ people.

[–] Honytawk 1 points 5 months ago

Nah, those jobs should disappear. Worthless labour is still worthless.

Those people could actually be doing something productive with their time instead.