this post was submitted on 19 Aug 2024
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My point is that expecting someone to read an email on your timetable is not reasonable because it is a massive, productivity burning distraction.
"my timetable"... My timetable is "attempt to make a production issue your priority at some point". But sure, make your assumptions or whatever.
Somehow you missed that I used email over demanding their attention when It was convenient for me which was a choice to be respectful.
But don't let me get in the way of your complexes
I'm not them but you seem to have different company cultures than the person you're responding to and due to that you guys aren't seeing eye to eye. I'm in the same boat as the other person.
My email is flooded with automated messages for workflows and company PR. Very rarely do I get something that needs my attention so email is like regular mail to me. We have other ways to ensure work (from outside my team) is completed and a priority to my team and email had been found to be lacking.
This means my company uses other tools to ensure requests are made aware to people without using email and we're all good with it. I'm not saying that to say we have the best or right solution, just that our company found what's best for us and maybe the other person isn't articulating the same has happened for them.
So, I don't know why everyone keeps thinking I like email. I don't. And from what you said, it sounds like you need better folders and filters. I actually find GitHub email notifications useful after tuning my filters. Having said that 97% of emails are useless. I just don't have a big issue with reading and responding to the occasional email if needed, and sending them to teammates that are in meetings all the time and miss slack messages. And the least those people can do is reply within a few days. It shouldn't be so controversial. Like do you all think I'm lying when I say I've tried slacking them and never hear back? I do not understand this pushback
I'm not opposed to sending an email back either, but that's not the method of communication we are used to at my place of work. Those emails are for interactions with outside entities most of the time. And email filters can work but just glancing at what I have every couple of days is enough to know I don't need to worry about what's going on in emails. They're backup to other systems that are in place that will alert is to critical issues.
Again though, we don't really have people miss slack messages. I'm suspecting this might be like the way some people say they use signal/Messenger/WhatsApp/SMS. People/companies just communicate differently and we just have different experiences within our lives. I posted my initial reply with that intent but I probably didn't make that clear.
You keep saying "a few days".
"A few days" is not a reasonable demand. Not looking at email more than once a week is an entirely legitimate approach to productivity. So is "email is not a legitimate way to contact me".
They clearly mentioned the actual ways to get issues dealt with. "Just use tooling to make email not dogshit" is a step down from using tooling that isn't dogshit to begin with.
You seem pretty childish too, unable to tell the difference in an expectation and a "demand."
Complaining about someone not using a shit heap of a productivity killer of a tool when they've made it clear that there are actually valid ways to communicate is a demand by definition.
It's a demand that someone destroy their productivity to service your arbitrary bullshit.
Mental children may not understand that sending an "instant message" such as via slack is more of a demand than sending an email and expecting a response eventually.
It's truly bizarre that you want to fight with me about this. Not only is your opinion weird, it means nothing to me since you were a rude weirdo about it. Thanks for letting me know how to interact with you in the future though.
Yeah, this person is acting like breaking their concentration on something, to read an e-mail, is drastically different than doing the same thing, for a text. This is a ridiculous assertion. Unless you intentionally make it so you have to log into your e-mail every time you want to use it, but just leave slack, or whatever, open. If you do, that is your fault, not something wrong with e-mail. You can just see e-mail notifications, and then look at the window, just like any messaging system.
This person just has an irrational, personal, dislike of e-mail vs other communication methods. They are trying to make it seem like they have some sort of objective reason for their preference, and it isn't just a personal preference. This way they can try and force everyone around them to bend to their preferences, while telling themselves it is everyone else who is wrong. Like yeah, e-mail isn't the greatest thing around, however it still has some aspects that it does better than anything else, especially in a professional environment. There are rational, objective, reasons most companies still use e-mail, even though they all have slack groups too.
Thank you for being a reasonable person and taking the time to write that. I fully agree, and well said.
All communication is a massive, productivity destroying distraction when you're working on something.
Structured tools are designed to organize and control communication into channels that are designed to handle when and how you deal with different things. Email is not, and bad tooling doesn't come close to closing the gap.
He's throwing a tantrum over the perfectly reasonable "we have structured communication tools; email is not a legitimate way to contact me", and pretending forcing them to use an alternate, bad tool is somehow doing them a favor.
He's throwing a tantrum? Did you forget which account you are on?
"disgusting opinion" oh jesus fucking christ. Please tell me you are a troll, or like 12.
Fragmenting communication into anti-productivity tools then expecting a response is not less demanding.
The only "rude weirdo" is the person jumping down someone's throat for stating the fact that a "half second" is literally never a half second, and is very frequently hours of time wasted.
In the time you wasted raging at me, you could've replied to like 5 emails your colleagues are waiting to hear from you on but you have a bizarre principle against doing.
You must be a pain in the dick to work with, judging by this exchange
I'm not on the clock, and demanding someone do a literal second of work off the clock is equally demanding jackass behavior.
You've wasted more of my time with this than a month of work emails would. But congratulations on somehow thinking I was asking you to... Work without getting paid or something? That took imagination.
Why would I give a shit? You're choosing to use a social media app. The time you waste is entirely on you, and I'm entitled to call out disgusting opinions. Unless someone tells you they use an email address, getting pissy when they don't respond to it when they gave you a legitimate way to get in contact with them makes you, exclusively, the bad guy.
"You should be doing work" with no knowledge that someone's on the clock is inherently toxic bullshit.
Hahahahahahahaha hahahahahahahaha
Are you 13?
I am not sure how this point was lost on you other than pure thickheadedness. I was clearly saying you don't mind wasting a ton of time trying to piss me off, but somehow if a colleague emails you, you're enraged at how they don't value your time. You're really bending over backwards to not understand other people, in multiple ways.
Just no. It's weird that you think everyone has to view email as something that simultaneously exists while not mattering for any purpose in the slightest. And it's weird you think it's suddenly a challenge to communicate if someone has the courtesy to let you reply later at your convenience. "Oh I can reply whenever? How about never motherfucker!"