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What's one brand whose products you can always trust? (lemmy.world)

submitted 3 weeks ago by [email protected] to c/[email protected]

299 comments fedilink hide all child comments

(I'm trying to adjust my shopping habits for quality, long-lasting goods from reputable brands. This isn't some hailcorporate thing)

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[–] [email protected] 2 points 2 weeks ago

Seconding Startech - I bought a DP to DVI-D adapter for my MacBook Pro and while it worked flawlessly with my PC, macOS was only showing me 1280x800 resolution instead of the monitor's full 2560x1600 resolution. I found that under Windows on Bootcamp it fully worked on the same hardware so it was clearly a macOS thing.

Emailed their support about it and within a day, got a guy who immediately gave me very technical and specific advice and suggestions, clearly very experienced. We weren't able to solve it (chalked it up to a weird macOS limitation and work gave me a different adapter that worked) but he was still incredibly helpful, and I'll have confidence in buying from them in the future that their support should be excellent.