this post was submitted on 16 Sep 2024
95 points (98.0% liked)
Business
444 readers
53 users here now
A place to share business news and insights.
Rules
- Follow lemmy.world rules
- Only post content related to business
- Do not use this community to promote your business
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
One time I went to buy a power tool that was on sale at Home Depot. I did the self checkout and the sale did not ring up correctly. I got one of the employees attention and they just told me there was nothing they could do, whatever it rings up as is the price and they can't change it. No amount of pointing at the massive sale sign would change that.
So I put it back and bought it from an online site that was having the same sale. Fuck Home Depot... Since then I go out of my way to not shop there.
You should have also reported it to your state Attorney General.
I had the same issue a couple of times. I had to order it online for store pick up and just wait for an employee to fulfill the order
They totally can. I've watched them do it on their self checkouts.
Everything can be overridden with a manager.
That's totally a won't not can't.
I used to work there. We were allowed up to $50 without approval from a manager. It’s one of the things I liked about working there. If the customer told me the price was incorrect, I’d just fix it. We didn’t fight over a couple dollars. It wasn’t worth it.