35
Delta Air Lines sues CrowdStrike over $500 million loss from IT outage, blames faulty update
(www.aviation24.be)
this post was submitted on 28 Oct 2024
35 points (100.0% liked)
Civil Aviation
240 readers
7 users here now
News from civil commercial and noncommercial aviation, videos, discussions, and more.
Basic rules
1. English only
Title and associated content has to be in English.
2. No posts about military aviation
Avoid any and all posts related to military aviation.
3. No meme posts
No meme posts. Those should go to [email protected].
4. Instance rules apply
All lemmy.zip instance rules listed in the sidebar will be enforced.
founded 7 months ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Delta is the only one who was affected this badly. When the other airlines recovered several days and thousands of flights quicker, Delta executives knew they were at fault for the abysmal followup.
Alas, that is not the corporate way. Delta in particular is greedy and proud of it; admittedly, this is still probably better than United which is also extremely greedy and their CEO is somehow more rancid, attempting to justify the violent removal of a paying customer. Anyway, hope this suit largely fails.
Besides the TOS, that’s exactly the angle that CS will take in the suit. Look at all the other companies and airlines that recovered much quicker due to better DR plans. “We offered you help but you didn’t take it”.
My guess here is Delta hopes to settle out of court for about smaller amount.
Yeah same. That’s why I actually want it to largely fail— Crowdstrike does deserve to take a hit for this, but boy did Delta fuck the dog on this one.