this post was submitted on 28 Oct 2024
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Delta Air Lines has filed a lawsuit against cybersecurity firm CrowdStrike, seeking over $500 million in damages after a software update allegedly caused a massive IT outage in July, resulting in 7,000 flight cancellations and substantial revenue losses.

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[–] [email protected] 1 points 1 month ago* (last edited 1 month ago) (1 children)

Back when this happened there was a bunch of talk about lawsuits and everyone was saying CrowdStrike would have had legal agreements with their customers that protect them from liability.

Even the most basic consumer TOS has that. Like the recent Disney lawsuit.

So if all that was true, I don’t expect this suit to go anywhere. That being said, fuck delta and fuck CrowdStrike.

[–] [email protected] 2 points 1 month ago

It could be that CS isn't paying their contractually oblugated SLA fines.