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ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)

submitted 3 weeks ago by [email protected] to c/[email protected]

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Hahahahahahahahahahahahaha

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[–] [email protected] 15 points 3 weeks ago (1 children)

I have a small local provider.

I suspect you would have a different experience if you had a larger regional provider.

[–] [email protected] 3 points 3 weeks ago

Yes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service