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Someone suggested using it to identify things you only remember bits of or certain scenes from. I tried using it to find this YA book I read as a kid; it was not at all helpful, but did eventually lead me to do researching and finding the book elsewhere. (And it turns out the scene I was describing was exactly what happened, and the characters were named exactly what I thought they were, so that was born annoying at the time and frustrating later.)
I also tried using it to find this really obscure, incredibly bad 1970s tv movie that I had vague recollections of. Again, the scene was pretty much what I remembered, it couldn't identify it, but I eventually found a site that lists the plots of old tv movies and I read through like 30 pages of movie synopses until I found the one I was looking for.
I've also tried using it to find this 1980's interactive fiction game, but it's proved useless once again - and once again further research has identified a couple possibilities except I haven't had time to try to find the game and set up the right environment for it.
So my experience has been that it's useless in finding the things I want it to find, but that in trying to persist against it may lead me to find what I'm looking for elsewhere.
ChatGPT is not a search engine, nor can it “think”. I’m not surprised it didn’t work in that way.
I used the Bing AI (back when it was called that) to try to find a mall I went to many years ago. It was brand new and still had some parts being built so it looked very different to today, which made it difficult to find. Neither me nor my mother remembered the name or any stores, just the general area it was in. Took some time but the AI was able to discern what mall it was from the details I gave it.
People have to view them less as general AI and more like search engines you can have a back and forth with.
That's how I was using it, like an iterative search engine.