Been down for a couple hours for me.
this post was submitted on 17 Dec 2024
117 points (99.2% liked)
Proton
5395 readers
230 users here now
Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.
Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.
Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.
Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.
Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.
Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.
SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Same. Which is whatever, I'm more annoyed they haven't updated their status page.
Yeah, incredibly frustrating.
The only acknowledgement is from a volunteer mod on reddit that said an hour ago that "the team is aware and the status page will be updated shortly".
The fact I had to dig around to find that is really not a pleasing experience.
Why does a status page need to be updated manually?
Servers could still be up and responding to pings, yet backend databases could be down.
Or it could be a caching problem with the status service.
It's bad ways of handling your status page but it happens.
There's also a insurmountable amount of potential issues to cover, not worth the automation
It’s also a business decision. Many times companies will massage their verbiage and have a plan in place before they even change the status to “investigating” simply to appease when they have SLAs. It’s stupid, but that’s often the reason.
Maybe somehow the problem was triggered in a way that the status page didn't automatically detect it (for example, mine still works)? I'm really grasping at straws with that one. If it isn't automatic, it categorically needs to be; if it is automatic but missed what's apparently a major outage, then it needs to be fixed.
Yeah, I'm used to company status pages being the last to know.