this post was submitted on 20 Oct 2023
51 points (88.1% liked)
Asklemmy
43940 readers
586 users here now
A loosely moderated place to ask open-ended questions
Search asklemmy ๐
If your post meets the following criteria, it's welcome here!
- Open-ended question
- Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
- Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
- Not ad nauseam inducing: please make sure it is a question that would be new to most members
- An actual topic of discussion
Looking for support?
Looking for a community?
- Lemmyverse: community search
- sub.rehab: maps old subreddits to fediverse options, marks official as such
- [email protected]: a community for finding communities
~Icon~ ~by~ ~@Double_[email protected]~
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Framework 13
I recently ordered one and had some issues with it so I returned it. Would prefer one from another brand as I did not have a good experience with Framework.
Can I ask what issues you had? I have one on order.
So I ordered the DIY edition and when it arrived the screw to input the SSD was stripped and wouldn't budge. I emailed their support and they said they would replace the motherboard, and when that arrived it had the exact same stripped screw. I told them about it and they said to ship to their repair center so I did. I didnt receive further details about it for a week so I just decided to refund because it had already been more than a month since i first got it. Of course I could've waited a few more weeks for it but I urgently need a laptop now and don't think I could have waited that long.
The exact same thing happening twice seems somewhat unlikely... You sure you knew what you were looking at? I bought 3 Frameworks for different members of my family, DIY and preassembled, and had no problems.
Apparently there was a batch of laptops/mainboards that had this problem and I got really unlucky to get both from that batch
Damn, did you consider buying it used? Should be faster than what you any through and cheaper. And considering the modularity, less risk if the laptpp wasn't treated well.