this post was submitted on 08 Nov 2023
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Mildly Infuriating

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Update…Per Microsoft’s instructions, disabled all tracking protections in Safari and requested desktop mode and it works. Their instructions say turn protections back on after using teams… 😐

Funny enough it works in Safari and not Edge…tho that may be Apple’s fault since all browsers are somewhat just versions of Safari, last I heard…

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[–] [email protected] 115 points 10 months ago (8 children)

I just dont understand how any company can use a product as broken as teams.

[–] [email protected] 61 points 10 months ago (2 children)

It comes with the Office subscription. People who choose it are not the ones using it daily.

[–] [email protected] 34 points 10 months ago (2 children)

My company's IT department tried to push Teams since we pay for it either way. The rest of the company revolted and stayed on Slack.

[–] [email protected] 10 points 10 months ago

I've been in an interview and the hiring manager wanted to have a call in Teams. Didn't take that job.

[–] [email protected] 17 points 10 months ago (4 children)

This fucking mentality. "Let's use this thing that's free instead of paying 50 dollars/month, the people who have to work with this can get their asses fucked!"

[–] [email protected] 8 points 10 months ago* (last edited 10 months ago) (1 children)

The business/work version of Teams isn't free, you're paying for it as part of the 365 subscription.

That's part of why there's a push to use Teams: companies see it as already paying for it, so might as well use it.

And of course there's the constant barrage of fear mongering coming out of the security crowd that says the only sensible, secure thing to do is bring absolutely every fucking thing into a native 365 app. Because they fail to notice that the attack surface they're so concerned about is a healthy software market.

[–] [email protected] 2 points 10 months ago

Oh, didn't know that thanks! My comment is just school IT trauma lol.

[–] [email protected] 3 points 10 months ago
[–] [email protected] 3 points 10 months ago (1 children)

To be fair, slack price can reach up to thousands per month for very big companies.

That being said, teams is a ridiculous piece of software that is indeed broken.

[–] [email protected] 1 points 10 months ago

Yeah but very big companies should expect to spend thousands per months supporting their team

[–] [email protected] 0 points 10 months ago

It doesn’t even make sense in terms of numbers. If you’re paying people six figure salaries, that means they’re earning your company seven figures easy. If you increase the productivity of a person bringing in seven figures by 1%, that’s $10k minimum.

And yet they want to save like $13 per year to use a product that might cut their productivity by 5%

[–] [email protected] 16 points 10 months ago (1 children)

Now imagine being a freelance developer, who works for more than two clients, using Teams with different email addresses.

It's a horror!

[–] [email protected] 3 points 10 months ago

That's me, but with four different clients. Have to switch between accounts all the time. It's hell.

[–] [email protected] 13 points 10 months ago (5 children)

I'm not a huge fan of Teams, as it lacks critical features that alternatives have. But I've never experienced anything that would make me say it's broken. What exactly are you referring to?

[–] [email protected] 16 points 10 months ago* (last edited 10 months ago) (2 children)

If you are part of two organizations you can't log into both at once, and switch between them. You need to log out and log back in. The way you test your mic and speakers is incredibly stupid and slow. It's also a disorganized mess.

[–] [email protected] 4 points 10 months ago* (last edited 10 months ago)

Never thought about that 2 organization's thing. Really could be useful if you have a end client account or something, but truth be told the majority of users/companies don't need it so I kinda see why they don't focus on that. It would be neat to be able to do that though... For the time being I just use one on browser + one on windows app. 😬

As for the microphone thing, I have no idea what you all are talking about. I've been using teams since 2019 or so and I can't remember than happening once... Not that I can remember anyways.

[–] [email protected] 2 points 10 months ago* (last edited 10 months ago) (2 children)

This is honestly the biggest problem with it and I don't understand how it hasn't been solved after years. Luckily it was possible for me to just have one organization and just communicate as a guest with customers but it's still a mess. People that don't use it that way in don't see my messages when they are connected to another organization.

[–] [email protected] 3 points 10 months ago (1 children)

It's sort of fixed via Teams Connect, but it involves admins setting up new B2B direct relationships alongside special Shared channels. But 99% of admins aren't aware this even exists, let alone the end users.

https://learn.microsoft.com/en-us/entra/external-id/b2b-direct-connect-overview

[–] [email protected] 2 points 10 months ago

I’m pretty sure that it has been fixed in the new Teams.

[–] [email protected] 5 points 10 months ago

I’m not a huge fan of Teams, as it lacks critical features that alternatives have. But I’ve never experienced anything that would make me say it’s broken. What exactly are you referring to?

If you aren't part of an organization, and need to join another groups team temporarily, its a complete clusterfuck. I'm not sure what exactly they are doing with cookies, but if you have to work with multiple teams, its shocking how bad it is.

Also, the chat/ zoom feature for video conferencing; I've never had it 'just work'. There is always someone who has an issue getting it to function correctly. It regularly drops video or audio or both. I'm like, actually shocked that a company like MS can't make basic functional software.

[–] [email protected] 4 points 10 months ago

If you do a lot of B2B interaction as a guest tenant you cannot switch tenants without Teams being rendered inoperable.

Once you switch the client will continue to crash with the only recourse being to close the client and erase it's cache manually.

It's beyond annoying.

Most recently with the update to add "Teams Classic" as the package name. Now, then coming out of suspend, the client will randomly just be a white window, while still functioning as if it isn't, so you accidentally click the white box and start calls. This also forces you to force close teams and reopen it.

Yes, Teams 2.0 is available on enterprise, however some enterprises are annoying about updates and will sit on the upgrade for several years.

[–] [email protected] 1 points 10 months ago

Well, it’s not broken today but an update will break it tomorrow…guaranteed.

[–] [email protected] 0 points 10 months ago

How about the fact it’s the only web all I have ever used that requires you to manually refresh it sometimes.

Like, it stops everything to show you a message saying “Please refresh my page thx”

[–] [email protected] 8 points 10 months ago (3 children)

I use teams for work and have not had a single problem in the almost three years I’ve been with the company. We have teams phones and pretty much all teams licensing. I’ve had lots of problems with zoom and go to meeting. Especially with GoToMeeting when I was managing a citrix environment.

[–] [email protected] 9 points 10 months ago (1 children)

I've been using it daily for two years and I've had pretty much nothing but problems. It'll sit in the background and sleep or something, and then I'll get five hundred messages dropping in all at once. I put teams on my work phone on the side so I can see if someone messages me.

Sometimes messages don't come through on the PC client, but they can be sent from it, meaning if I look at a chat on my phone it looks normal, but on my PC it looks like I'm talking to myself.

Video calls make all the shadows in the OS flicker. There's a lot of shadows now, never gave them a second thought before.

The app has a tendency to spontaneously log me out during things, and then refuse to log back in unless I reboot.

Sometimes it doesn't detect my camera or microphone.

Sometimes during calls the buttons stop working. If I'm sharing my desktop, I can't stop sharing. If I'm muted, I can't unmute myself. If my video is off, I can't turn it on. If I want to close the rubbish and restart, I'll need to go through task manager.

Not a big fan.

[–] [email protected] 2 points 10 months ago (4 children)

I'm wondering what kind of PCs people are using? I've never had most of your issues and I've been using teams pretty much daily for the past 3~4 years.

Not saying teams is perfect. UI is an absolute clusterfuck and it's kinda heavy...

[–] [email protected] 1 points 10 months ago (1 children)

Second generation ThinkPad T14S.

[–] [email protected] 1 points 10 months ago (1 children)

Humm, I've had HP Elite Book (don't remember the model. GC something.). No issues whatsoever. It's so weird. I know Microsoft has a bad rep but I was under the impression that overall teams was good.

[–] [email protected] 3 points 10 months ago

I’ve colleagues for whom teams works just fine. I think it has a vendetta specifically towards me.

[–] [email protected] 1 points 10 months ago

Heavy is due to it running its own web server in the application (electron). The issues are more so due to the OS and how the company manages patches. Or firewalls/routing. Migrating to a new VPN appliance when my company was purchased brought up a handful of similar issues. Solution was trash profiles set in the VPN appliance.

[–] [email protected] 0 points 10 months ago

Heavy is due to it running its own web server in the application (electron). The issues are more so due to the OS and how the company manages patches. Or firewalls/routing. Migrating to a new VPN appliance when my company was purchased brought up a handful of similar issues. Solution was trash profiles set in the VPN appliance.

[–] [email protected] 0 points 10 months ago

Heavy is due to it running its own web server in the application (electron). The issues are more so due to the OS and how the company manages patches. Or firewalls/routing. Migrating to a new VPN appliance when my company was purchased brought up a handful of similar issues. Solution was trash profiles set in the VPN appliance.

[–] [email protected] 1 points 10 months ago

Using Teams at first I was annoyed it didn’t have some zoom features like video backgrounds or whatever…but after using it quite a while I do like it better. The problem for me is you never know what update is going to break something whenever updates are forced…for office and all of the other work software.

[–] [email protected] 7 points 10 months ago

It integrates or something, idfk. Part of the Microsoft suite so we all get it by default. No, don't ask why licenses just got more expensive, I promise its free.

[–] [email protected] 5 points 10 months ago

I can field this. The answer is simple: they don't. They use Slack internally.

[–] [email protected] 2 points 10 months ago (2 children)

Which alternative do you propose?

[–] possiblylinux127 10 points 10 months ago (7 children)

Literally anything else except for zoom and teams.

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[–] [email protected] -1 points 10 months ago (1 children)

Literally anything else is a better option. Slack + zoom is orders of magnitude better.

[–] filcuk 5 points 10 months ago* (last edited 10 months ago)

I use teams very actively; we don't have slack and I hate emails.
Honestly can't remember last time I've had any issues.

The app integration is awesome. It allows me to give non-technical people access to everything project related through a chat group.
15 pinned convo limit is nonsense though.
Also would like to just be able to paste markdown straight in.