this post was submitted on 09 Nov 2023
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Cannot Start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The operation has failed.
As the de-facto IT admin in a small business, this message haunts my dreams and I hate that I know it by heart. Time to make a new mail profile and configure all the accounts again. Its not like it's the seventh time on this computer. It's not like I've reinstalled Outlook three times already as per Microsoft's "accepted solution".
There's a reason I don't use Microsoft software on my hardware.
One time, when I had to use outlook, someone called me asking why I wasn't replying to emails since like 3 days. Turned out Outlook had decided I could receive emails, but when I was replying, the email would put in a special folder "to be sent" or something, because the MS outgoing server was not working. I looked like a fucking imbecile when I figured it out and tried to explain what happened.
Another fucking stupid outlook thing is that you can only schedule send emails from the Web client, not the desktop app. If you try to do it on the desktop app it sits locally in your outbox and only sends if the PC holding the email is on. And if it's off when the scheduled time passes, the email just sits in the outbox. So incredibly stupid.
My current employer doesn't use Outlook, but I've worked for several in the past that do, and I'm pretty sure I've seen all of those messages at some point.
What do they use? Is there a viable alternative?
My current employer is fully into Google's ecosystem, so we don't use a dedicated email client.
I just use Outlook as a PWA as part of the M365 system. Works great imo. The desktop client can be a bit of a resource hog. I installed the PWA as an app and haven’t looked back.