this post was submitted on 04 Jul 2023
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AssholeDesign
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This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.
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It's absolutely, 100% intentionally misleading. They even recognize that internally and are currently being sued for just that.
https://toronto.citynews.ca/2023/06/21/amazon-prime-without-consent/
Don’t forget when they were automatically signing people with an Amazon Echo to Amazon Music. I had to cancel that twice and neither time was there ever a comment or email stating I was enrolled.
The examples in the FTC complaint are all well and good, and as I already said, Amazon sucks and their predatory practices are well-known, but this specific example, the one we’re talking about on this post, is pretty pedestrian.
If the OP were to post the 7-step process it takes to cancel a prime membership, that would be firmly and wholly in asshole design territory, I know, I’ve had to go through it myself. But just posting a screenshot of a mild upsell that has a clear set of binary options on opposite sides of the screen and saying “Amazon bad” doesn’t really contribute much - everyone knows Amazon sucks, and there are plenty of examples of them sucking, this just really isn’t a very good one.