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Comfort wise I have to say it saved me. That said, for their price they lack any real durability on the aesthetic parts. The functional parts are amazing (save for the mis-manufactured back I got originally. The warranty process was involved but they delivered a new back).
So it's expensive, wears quickly, has QA issues, and they slow play warranty claims? Glad you ended up with a chair you like, but this is not inspiring confidence. :-)