Not The Onion

12180 readers

1294 users here now

Welcome

We're not The Onion! Not affiliated with them in any way! Not operated by them in any way! All the news here is real!

The Rules

Posts must be:

Links to news stories from...
...credible sources, with...
...their original headlines, that...
...would make people who see the headline think, “That has got to be a story from The Onion, America’s Finest News Source.”

Comments must abide by the server rules for Lemmy.world and generally abstain from trollish, bigoted, or otherwise disruptive behavior that makes this community less fun for everyone.

And that’s basically it!

founded 1 year ago

MODERATORS

[email protected]

1060

Millennials are exhausted by working more for less. (www.theguardian.com)

submitted 7 months ago by [email protected] to c/[email protected]

309 comments fedilink hide all child comments

(water is wet and fire is hot).

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 8 points 7 months ago

They can't be bothered to do their job, and escalate tickets randomly to Tier 3 without any triage

Level 1 support teams are universally useless. I think I've ever worked with one that's actually effective.

Can you imagine that in a hospital? "Oh this guy came in with a broken finger, I'd better call the lead surgeon." Now of course the lead surgeon can fix it, of course they can, everyone can fix it, but you can't send the patient back down to accident and emergency because then you get complaints about why you're passing this poor guy around.