this post was submitted on 22 Mar 2024
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  • Mozilla ends partnership with Onerep due to CEO's ties to data broker
  • Onerep's data removal service bundled into Mozilla's Monitor Plus subscription
  • Onerep CEO admits to owning people-search websites, leading to end of partnership with Mozilla. Transition plan in progress.
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[–] [email protected] 502 points 5 months ago* (last edited 5 months ago) (4 children)

This is what companies that actually care about privacy do. People over profits

Edit: actually, I’m not quite that naive, there’s certainly a business motive here. Cut the dead weight before it drags you down. Still, a good move nonetheless

[–] [email protected] 95 points 5 months ago (2 children)

People over profit generally seems to be the best business practice anyways

[–] [email protected] 94 points 5 months ago (4 children)

I had a car with a bad alternator and took it to a shop, manager quoted me $150 then called an hour later to say he’d picked the wrong version of my car on the computer, mine would be $100 more but he said “a deals a deal so we’ll do it for the 150.”

Every other car problem I had after, straight to that shop cause I knew they’d do solid work and charge me fairly. Putting people before profits means retaining workers and getting loyal customers

[–] [email protected] 27 points 5 months ago (2 children)

It definitely makes sense to anyone with the ability to see past their nose. I wish companies like Comcast and Verizon could see it.

[–] [email protected] 24 points 5 months ago (4 children)

Monopolies for modern necessities (the internet and phone) don't have to worry about customer retention.

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[–] [email protected] 12 points 5 months ago

Plot twist: The right version was actually cheaper, but they figured they'd tell you that story to make you a more loyal customer.

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[–] [email protected] 17 points 5 months ago (1 children)

How did you get to this conclusion? Tesla, amazon, McDs etc are top tier companies who are notoriously shit both to work for and in how they operate in terms of skirting regulation etc.

[–] [email protected] 17 points 5 months ago* (last edited 5 months ago) (4 children)

investing in people(customers) brings slow but longterm sustainable profits (Linux for example)

profits don't bring customers, they bring investors

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[–] [email protected] 52 points 5 months ago (1 children)

its a good long term business move. And mozilla is a nonprofit, not beholden to the whims of shareholders, so they can do long term moves in peace.

[–] [email protected] 21 points 5 months ago (8 children)

Nonprofits can’t lose money. They still got bills and are motivated by revenue. I say this as someone who has worked in non-profits for most of my adult life

[–] [email protected] 12 points 5 months ago (1 children)

Am I wrong in saying the lack of shareholders makes it easier for non profits to make long term profitable business decisions, compared to companies with shareholders, who seem to often care about short term revenue above anything else?

[–] [email protected] 15 points 5 months ago* (last edited 5 months ago) (1 children)

For-profits don’t all have shareholders. Non-profits still have boards (and with non-profits it’s at times more difficult to rid your company of toxic board members). I’ve seen non-profits that move like snails and for-profits that move like cheetahs.

And I wouldn’t really say it’s easier, no. For two companies of the same size, I don’t think it would be any different just because you’re a public company. Plenty of them don’t mind posting a loss if they defend it with investments. Investors, especially institutional ones, don’t just look at revenue. Assets, liabilities, equity, it all frames investing decisions.

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[–] [email protected] 10 points 5 months ago

It's sorta the other way. Mozilla constantly does stuff like that and backs off when they get called out on it.

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[–] [email protected] 135 points 5 months ago (6 children)

This is fantastic. That said, Mozilla should really reconsider their own CEO too.

[–] [email protected] 41 points 5 months ago (4 children)

Are you referring to the foundation president Mark Surman or the corporation CEO Laura Chambers? She seems to be an interim position holder, so I guess whatcha referring to?

[–] [email protected] 42 points 5 months ago (6 children)

Laura. Her past affiliations are concerning. I'm aware she's seated on an interim position, but I can't imagine that there weren't any better candidates.

[–] [email protected] 11 points 5 months ago

What exactly did she do that is concerning?

[–] [email protected] 5 points 5 months ago

Ok, that's why she's interim and they're looking for someone else.

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[–] [email protected] 132 points 5 months ago (2 children)

People. This is talking about the CEO for Onerep, not the CEO for Mozilla.

[–] [email protected] 6 points 5 months ago (7 children)

A good example that average reading comprehension is terrible.

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[–] [email protected] 106 points 5 months ago (1 children)

If only politicians were held up to the same standards when it came to being in positions of conflict of interest.

[–] [email protected] 15 points 5 months ago

We’d have to abolish everyone currently in office and start over.

Which would be beautiful.

[–] [email protected] 92 points 5 months ago (1 children)

I’ve always been doubtful about these privacy “protection” services. Giving a bunch of personal data and money to a commercial entity making seemingly dubious claims it can compel other services to remove your data has never seemed like a great idea. Data is the new oil, it’s incredibly valuable, and there is too much incentive for companies like that to become just another data collector.

[–] [email protected] 35 points 5 months ago

The "incentive" is just greed. Customers could be paying a million dollars a month and there will still be some greedy, slimey executive pushing "if we sold their data too we could make a million and one dollars off them each month".

[–] [email protected] 79 points 5 months ago (5 children)

very deceptive title from the source author. OP please insert [, the privacy partner, Onerep's ] in place of "its" to make it clear Mozilla didn't do anything wrong here.

Mozilla could do something wrong, but I entirely read this as Mozilla's CEO had ties to data brokers and ditched Mozilla's privacy partner because of that.

[–] [email protected] 25 points 5 months ago (6 children)

I'm not a native speaker, but the right meaning is the one that came to mind reading this title.

I think context makes it clear, and the most likely meaning. If it was Firefoxs CEO the one at fault, I would think it's a ver weird way of saying it.

But I also see people saying this is why Firefox is the worst and I'm not sure I got it right by accident, people have low reading comprehension or just a massive bias.

[–] [email protected] 15 points 5 months ago* (last edited 5 months ago) (3 children)

I am a native english speaker and the headline absolutely makes sense and is clearly worded, some people just dont think about what they are reading and gloss over it.

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[–] [email protected] 7 points 5 months ago (1 children)

You're not wrong. But also keep in mind that headlines prime readers to think in a certain way before they even get a chance to read the context. No one will admit it, because headlines make money, but all it takes is one carefully worded headline to change how people interpret, feel about, and react to a story. Even when you're aware of this trick, it's impossible to avoid all the time. That's just how our brains work.

[–] [email protected] 10 points 5 months ago (1 children)

What I mean context is not the article, but the title as a whole. I don't think Firefox is going to announce "our CEO traffics with data, so we are no longer working with our privacy partner". If verge or somebody else speculated that's the reason, I would expect the title to include " Y person thinks/told".

It's like "Judge sentences rapist to death after raping a child" and "Judge sentences rapist to death after careful consideration". The context of the sentence itself makes it think that the rape was performed by the sentenced, and the consideration by the judge. They could be switched and be technically correct, but would be a very unusual way of wording.

I don't think this title is specially clickbaity or malicious. Specially given this is the fucking Verge.

But again, might be how my brain is wired to read a foreign language.

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[–] [email protected] 6 points 5 months ago

Same, not a native speaker and I understood the title.

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[–] [email protected] 7 points 5 months ago

From the title I was so disappoint in Mozilla. So glad. No longer disappoint.

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[–] [email protected] 46 points 5 months ago (3 children)

Good. Just another reason to keep Firefox.

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[–] [email protected] 42 points 5 months ago

Mozilla is one the most important tech entities in the world at the moment. Web browsers and email are currently people's bedrock interface with the internet and Firefox (and to a lesser extent Thunderbird) are the only such mainstream applications which remain outside the complete dominance of commodification.

We might disagree with some things that Mozilla have done but they are in the increasingly unique position of having to maintain integrity and accessibility in a constantly narrowing space. That's because we, as users, keep using them, keep supporting them and keep demanding the best of them.

Big up Mozilla!

[–] [email protected] 34 points 5 months ago

common Firefox W

[–] [email protected] 32 points 5 months ago (1 children)

I kind of feel like the only job of CEOs is to not intentionally fuck shits up. But they often seems to fail at that somehow.

[–] [email protected] 44 points 5 months ago

If you do a good job as CEO we'll pay you $1 million

If you mess up as CEO we'll pay you $900,000

If you really mess up as CEO we'll pay you $800,000

If you completely tank the company .... we'll pay you $2 million

[–] [email protected] 18 points 5 months ago (4 children)

Looks like Mozilla will always depend on that google check lol.

[–] [email protected] 27 points 5 months ago (2 children)

The headline is ambiguous here. The CEO in question is from Onerep, not Mozilla.

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[–] [email protected] 11 points 5 months ago* (last edited 5 months ago) (1 children)

~~I'm not entirely sure I get this, so a company that will and does force other company's to remove personal data has ties to a broker and Mozilla dropped them for those ties, I mean its not bad but its definitely harsh and removes a useful service from a subscription they offered,~~ hopefully Mozilla can at least find a new implementation or change the pricing to shadow the lack of this feature.

Edit: different article Mozilla did the right thing. I still think Mozilla should adjust pricing or implement a similar service.

[–] [email protected] 20 points 5 months ago (3 children)

Personally, these services are all a bit sketchy anyway. Mostly because they advertise themselves as the magic bullet to remove all your unwanted personal data from the internet, but ignores that this removal relies on the cooperation of the third parties in possession of your data. Most notably, this won't work if your data has been exposed in a data breach.

To me it very much feels like VPN ads. Technically a working product, but advertised in a very dishonest way.

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[–] [email protected] 5 points 5 months ago (2 children)

Is there any service like onerep that is reputable and folks could recommend? Luckily I didn’t use onerep, but would like a similar service to explore.

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