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can't use eternity on new phone (slrpnk.net)
submitted 2 months ago by [email protected] to c/[email protected]
10 comments fedilink hide all child comments

Hey, folks, I just got a new phone, and reinstalled Eternity on it. But no matter which account I try to log in with, I'm getting an error ("cannot fetch user info") when I try to log in.

Any help is much appreciated. I'm not sure if eternity is on the play store, but I got it through f droid if that matters.

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[-] [email protected] 4 points 2 months ago

does eternity have internet access?

[-] [email protected] 3 points 2 months ago

So you know how I would check that on an android?

[-] [email protected] 6 points 2 months ago

Settings -> Apps -> Eternity -> Mobile Data and WiFi

Depending on your ROM, you should see one or all of these toggles

  • Allow network access
  • WiFi data
  • Mobile data
  • Background data
  • VPN data
  • Unrestricted data usage

The first 2 at least should be enabled by default

Tbh I don't think this is the issue, there hasn't been an update to eternity in 6 months and I wouldn't be surprised if its buggy from a Lemmy update

[-] [email protected] 8 points 2 months ago

We've got a winner! It didn't work with eternity, but eternity (nightly) works after turning on data while data saver is turned on. Thank you!

[-] [email protected] 2 points 2 months ago

while data saver is turned on

This might be the problem. Are you using a Xiaomi phone?

[-] [email protected] 3 points 2 months ago

It is available on the Playstore, not sure it'll make much difference though 🤷🏻‍♂️

[-] [email protected] 3 points 2 months ago

I had this issue a couple of months ago, when I tried to login via email. Try it with your username if you haven't already.

[-] [email protected] 2 points 2 months ago

I’m not sure if eternity is on the play store

Its available on the playstore. Here's the link.

[-] [email protected] 1 points 2 months ago

Same happened to me a few days ago on a new tablet. If anyone finds a solution, do let me know.

[-] [email protected] 1 points 2 months ago

Maybe the app does not have internet access. Try these settings mentioned in this thread: https://l.lemdro.id/comment/8014906

Or you could try Eternity Nightly.

this post was submitted on 20 Apr 2024
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