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submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/[email protected]

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Hey everyone, so as I'm sure everyone is aware Lemmy.World has been experiencing several outages throughout the last few days.

We have been investigating the root cause of these outages but believe that they are related to our current hosting provider (Hetzner) blocking access from ClouldFlare as (we think) they believe that our CDN is a DDoS'er, and is causing these disconnects to our backend server, problematic for sure.

We've opened support tickets with our current provider and are awaiting a response. We have no issue with being as transparent as possible with downtime. Anyone that is curious, can feel free to check out https://status.lemmy.world and https://dash.lemmy.world for up to the minute outage information. We are also looking into other fediverse friendly methods of posting status and outage updates

In the meantime, we are evaluating alternative hosting options and solutions to provide a high level of reliability to you, our users. Really, we want to say thanks to everyone for soldiering through all our technical growing pains.

Cheers

LW Infra Team

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[-] [email protected] 4 points 10 months ago

Thanks for sharing the dash link, and for your work!

[-] [email protected] 4 points 10 months ago

Thanks for the update!

[-] [email protected] 4 points 10 months ago

Thanks for the updates and transparency.

[-] [email protected] 4 points 10 months ago

The dashboard requires a login to view. At least from here it does. Is there a way to view without making an account?

[-] [email protected] 4 points 10 months ago

I was able to access it without a login just now.

[-] [email protected] 1 points 10 months ago

Seems to work now. Maybe it was a setting on their side?

[-] [email protected] 3 points 10 months ago

I mean, I'd help if I didn't have to have the educational background of a rich upper class white man. Teach me what I need to know and I'll sysop. But it looked like you had lots of people already come forward with experience "serving at the edge", etc. All I've done is play with Kubernetes and Proxmox at home on a residential IP with a domain pointed at my residence. Unfortunately, with no college education, I've had to teach myself all I know and it probably isn't up to what's wanted. I've heard "A bad sysop can be worse than just having nobody", so :(