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"You are receiving this email because this is an important message regarding your account and products you are using. You are not allowed to unsubscribe from this type of message."
Edit: To all the concern trolls who think the contents of the email is important context as to whether I'm allowed to be annoyed or not, understand that I am not Atlassian's customer. We have zero active licenses for any Atlassian products.
What was the subject of the email? Because if they are alerting you to some security issue regarding your account, I think it is reasonable to prevent the user from unsubscribing, otherwise how would they be alerting you and would you then blame them for not having alerted you?
Of course, if this is a marketing email, that's something else but then is it an important message regarding your account and products you are using?
I still think it should be allowed.
I have an email that I guess used to be someone else's and I keep getting emails from their Facebook and Apple iCloud accounts that I can't even unsubscribe from because I need to log in to unsubscribe. It's incredibly annoying, and even a privacy issue which I messaged Facebook about and have been ignored.
Use the password reset feature on their accounts, maybe?
Tried, they ask for other things I can't provide
Lots of businesses use these important account update emails as marketing touchpoints because so many customers are opting out of all the other BS..
Cyber awareness tips brought to me by Comcast and their new Triple Play Bundles are NOT CRITICAL ACCOUNT COMMUNICATIONS
Yo, that's still a violation of CANSPAM, and you might as well report them while we still have an FTC/FCC. After the new admin takes office... well... but theres still a month left before then.
If their communication contains anything transactional it's a violation. Notifying unsubscribed users of a TOS change? Legal. That communication mentions anything about products or promotions? No longer legal.
What was the email?
Important context, I would say
We used Bitbucket Server back when they offered an on-premesis solution. Replaced it with gitea, which seems quite good so far.
Sounds like a reasonable email, and being able to unsubscribe from account-related communication would be a way of evading security measures to a malicious actor.
I had 2 of these just this week. Disney+ sent an ESPN ad with no way to unsubscribe, despite my having all marketing emails turned off. Their chat rep laughably insisted it was not a marketing email, just a way to "help" people use their services. It's very kind of Disney to be looking out for me.
Best Buy sent me a marketing ad with a $5 coupon (lol) attached. All marketing emails were disabled with them too and again there was no way to unsubscribe.
Both problems were easily solved by deleting my accounts.
Atlassian's products are worse than Microsoft's, and that's saying something.
This is a prime example of something easily being "fixed" with the use of one simple email filter.
Some problems with that:
I find the most annoying that gmail will ignore spam tagging of well known emails such as Facebook, Amazon etc and will continue to feed you their crap regardless of your choice.
Report as spam, because it is.
How thoughtful of them to reach out to you about your car's extended warranty.
Then you can just block whatever label they're sending to.
You mean join the wait list to use it
Invites get sent out about once a week.
Thanks!
If you weren't their customer, how did you have an account to delete? 🤔
It’s Atlassian