customers start predominantly flying the other airlines with cheaper fares
I was with you till this part, except with the way flying is set up in this country, there's very little competition between airlines. They've essentially set themselves up with airports/hubs so if an airline is down for a day, that's kinda it unless you want to switch to a different airport.
Does new pipe still work? I just checked and it's just erroring out regardless of what video I try to see