Yeah, I remember all of the vitriol we spewed at them when it felt like Steam was first being "shoved down our throats".
But they really are a high-water mark for listening to your customers and acknowledging their feedback to produce positive change for your platform.
Now some 20 years later it really feels like most other interfaces don't provide the level of service and usability that Steam does.
Any complaints and grievances are always valid about their business practices, the percentage cut that they take and all of the other things. You can't however say that the platform hasn't been a boon for PC gaming. Especially on Linux where proton has opened up a whole new world of accessibility especially for games that are too old to run with any sort of consistency on modern Microsoft OSs.
It's always wild to me how this free market small government shit comes back around and ends up being everybody else's responsibility once the bills come due.
It gets harder and harder every year to maintain any level of empathy for the people that are stuck in places like Texas where they can't even maintain a functional power grid to help their citizens survive through the effects of the climate crisis.
I want to continue to be a good person and care about other humans but it's exhausting.