https://www.businessinsider.com/walmart-costco-kroger-facing-self-checkout-reckoning-2023-10
Some are finding they still need employees to combat theft, assist with purchases, review IDs, and check receipts.
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this post was submitted on 06 Oct 2023
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Self-checkout generally isn't a "x items or less" type lane.
Target isn't that way, which is what I was thinking of when I said that. But also, I've never seen a grocery store employee kick anyone out of the self checkout line, even when they have way more than 10-15 items.
I've never seen a self checkout line that says "x items or less".