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possiblylinux127

Programs freeze when 'save as' dialogue box would appear (lemmy.ml)

submitted 11 months ago* (last edited 11 months ago) by [email protected] to c/linuxquestions

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I'm seeing programs freeze when I start any operation that would open a 'save as' dialogue box. The behavior is happening with all programs and started suddenly last week.

I've been able to trace the problem to a mounted SMB network drive that I access through a VPN. I have the mount specified in /etc/fstab. If I manually unmount (sudo umount -l /path/to/mount/) then all of these 'save as' freezes go away, and programs which appeared frozen suddenly come back to life. But if I remount (sudo mount -a) then the freezes return when I try to save anything.

So I have a workaround solution (unmount whenever saving, remount to continue working), but I'm at a loss for how to fix this more permanently. Weird that it began all of a sudden like this, everything used to be fine. I've tried updating and that hasn't helped. Any thoughts are much appreciated!

OS: Ubuntu 22.04.3 LTS x86_64

Kernel: 6.2.0-36-generic

DE: GNOME 42.9

WM: Mutter

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[–] [email protected] 1 points 11 months ago (1 children)

Thanks for those suggestions! I'll try them all systematically & report back!

You mention one possibility that the network drive might be failing. That's very interesting, because two similar network drives had hardware failures over the weekend & my work's IT took >3 days to bring them back. That's pretty unusual, I wonder if those events could be connected to my issue?

[–] possiblylinux127 1 points 11 months ago

Its possible but I would leave backend troubleshooting to your IT department