this post was submitted on 02 Jul 2023
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Lemmy.world Support

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So I can't sign up. I put in my details username, password, email. But then nothing happens, I'm not sure what's wrong but it's kind of annoying to not be able to sign up on this instance.

I don't get a verification email or anything.

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[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (1 children)

Make sure that your username doesnβ€˜t already exist on your chosen instance afaik that would cause an infinite spin on signup.

[–] [email protected] 0 points 1 year ago (1 children)
[–] [email protected] 1 points 1 year ago (1 children)

Hm ok, sorry then I’m not sure why Signups fail. Do you get a spinning button or does it redirect you to the frontpage?

[–] [email protected] 1 points 1 year ago

No it just redirected to the sign up page, with all the fields blank.

I tried again today and it worked, guess the email verification service was a bit slow 🀷

[–] [email protected] 1 points 1 year ago (1 children)

I am having the same issue, getting email_not_verified.

Signed up yesterday, so it's been over 24 hours. Checked my spam folder and there is nothing there from Lemmy.

The only way I am able to login is by using the password reset link, but if I open a new tab I am logged out and I cannot use 3rd party apps.

[–] [email protected] 1 points 1 year ago

I tried again today and it worked, guess the email verification service was a bit slow 🀷

[–] [email protected] 0 points 1 year ago (2 children)

Check your spam folder. Also, lemmy.world is growing rapidly and you may notice server slow downs, etc. as the instance is trying to handle the influx of users. Please be patient, it will come through. :)

[–] [email protected] 1 points 1 year ago

Nothing in spam :( guess patience is key

[–] [email protected] 1 points 1 year ago

I tried again today and it worked, guess the email verification service was a bit slow 🀷

[–] [email protected] 0 points 1 year ago (1 children)

Check your spam folder. Gmail in particular is bad about that.

[–] [email protected] 1 points 1 year ago (1 children)
[–] [email protected] 1 points 1 year ago (1 children)
[–] [email protected] 2 points 1 year ago

I tried again today and it worked, guess the email verification service was a bit slow 🀷