this post was submitted on 10 Dec 2023
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Mildly Infuriating

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submitted 11 months ago* (last edited 11 months ago) by jaykay to c/[email protected]
 

Edit: sometimes there two pictures that are the same but the colour of the wall change. And you have to compare that to a black and white top down where you can’t see walls lmao

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[–] [email protected] 178 points 11 months ago (8 children)

These things are ableist. We are reaching the point where AI can solve these much more reliably than a human. As a result the difficulty has to rise and will exclude more and more people which might have problems with "basic" tasks from a neurotypical perspective. Not to speak sometimes there might be multiple solutions depending on language and cultural interpretations.

[–] [email protected] 100 points 11 months ago* (last edited 11 months ago) (1 children)

These captchas are also collecting data to train AI models

[–] [email protected] 36 points 11 months ago* (last edited 11 months ago) (1 children)

Yeah it's almost like the whole thing was fucking stupid from the get-go.

"Prove you're not a machine by training this machine to pass this exact test."

And we know what the response will be, here. More and more of the internet gated by incredibly invasive verification methods.

If you're not willing to let the OS/web browser fist fuck your computer's most intimate areas, down to the hardware, and work it like a puppet just to make sure you're not a bot, then you'll just be hard blocked from every site.

Never mind how that will incidentally allow them to report that you're using a VPN or an ad blocker to websites, or some other unapproved software, and even take action against all that while harvesting data...no, truly the biggest concern is the bots.

[–] [email protected] 2 points 11 months ago

“Prove you’re not a machine by training this machine to pass this exact test.”

There is nothing stupid about this unless you believe that the people behind it had no plan to change out the challenges over time.

[–] [email protected] 42 points 11 months ago* (last edited 11 months ago)

These have been used to train ai for decades. Of course they can solve them, it’s what they are being trained to do by them.

[–] [email protected] 27 points 11 months ago* (last edited 11 months ago) (2 children)

WCAG AAA actually mentions that. Which includes things like OTP. It’s going to be tricky to balance security with accessibility in situations like this for those with cognitive and physical limitations

https://www.w3.org/WAI/WCAG22/Understanding/accessible-authentication-enhanced

OTP is a success criteria instead of captchas but then you have issues with accessibility when you require somebody to have a device like a phone for the code or require them to app/context switch. So somebody using a device using their eyes or tongue as an input trigger would have a hard, if not impossible, time logging in with that arrangement.

[–] [email protected] 15 points 11 months ago

The future wasn't supposed to be like this.

[–] [email protected] 5 points 11 months ago

Passkeys ftw

[–] [email protected] 11 points 11 months ago* (last edited 11 months ago) (3 children)

Eventually shouldn't we theoretically reach a point where AIs can solve any possible practical to use captcha just as well as a human? I kinda wonder what the answer to replace them will eventually be

[–] [email protected] 17 points 11 months ago (1 children)

Let's ask the AI to come up with something

[–] [email protected] 11 points 11 months ago (1 children)

"Prove you're human by chopping off a finger."

[–] [email protected] 2 points 11 months ago

"Make yourself bleed on camera to prove you're human."

[–] [email protected] 4 points 11 months ago

It's already beatable right now, there are services in third world countries where people get paid fractions of a penny to solve captchas for machines.

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[–] [email protected] 8 points 11 months ago (1 children)

Oh yeah, it's ableist as fuck. The worst offender I've run into was a CAPTCHA I had to solve to make a neuropsychologist appointment, of all things. Sure, they only required the use of basic skills to solve, but those were the very skills I was seeking treatment for.

Gave up in tears, never got that appointment.

[–] [email protected] 4 points 11 months ago

I feel your pain. I have rare disorders which affect my executive functioning, so simple tasks are insurmountable at times for me while my intellectual ability is unaffected and likely above average. Which leads to two things: I rarely get help making appointments and what to do and just "do it yourself" without guidance and get kicked out. And the other one is that I could not be possibly correct interpreting the test results, because how could I have the ability without being an official researcher to research things. I am deeply frustrated, the more tests I run and see my thesis is correct, the more push back by doctors it is more likely to have randomly a dozen conditions instead of a single one uniting them. Welcome to Ehlers Danlos.

[–] [email protected] 7 points 11 months ago

I ran into this recently. Trying to get access to a credit union's system as a vendor, they had a captcha that was the old style image of distorted text, with a text box labeled "are you a robot?". Having the tendency to take things literally, I initially typed "no" into the box. That was not the right answer.

[–] [email protected] 4 points 11 months ago (2 children)

Don't they normally offer other options for people who can't do the visual challenges?

[–] [email protected] 8 points 11 months ago (1 children)

As if all people can understand English speech well.

[–] [email protected] 2 points 11 months ago (2 children)

Do audio captchas require English? I've never actually done one but I sorta assumed they were language agnostic, or at least would adapt their language to the system language.

[–] jaykay 7 points 11 months ago (1 children)

On rockstar it’s listening for birds in music and stuff, but still it’s 20 of „pick which number song out of those 3 has bird sounds”

[–] [email protected] 2 points 11 months ago

Yep, Blizzard's is "pick which audio clip has only one person talking" and you literally have to do it 20 times.

It's absolutely fucking awful.

[–] [email protected] 4 points 11 months ago

Try them. Last one I tried was absolutely utterly impossible. Two times ago, it was easier or just as easy as the visual CAPTCHA. Unfortunately can’t recall either provider/site.

[–] [email protected] 2 points 11 months ago (1 children)

I've had to do a lot of Jira captchas over time. They were so horribly ambiguous that I had a failure rate of about one in two. So I tried the audio captcha and was met with the sound of a demon being murdered and nothing else.

[–] [email protected] 5 points 11 months ago

Well at least you know there's one less demon out there 👍

[–] [email protected] 3 points 11 months ago

I stumbled on this recently

https://friendlycaptcha.com/

I can hardly claim to know enough about captchas to weigh up the cost / benefit, but I was delighted to come across a captcha that didn't try to force me to train an AI

[–] [email protected] 63 points 11 months ago

I'm not even disabled, but as soon as I see these I close the website.

I haven't got time to faff around solving some stupid puzzles just to log in to my account.

[–] [email protected] 50 points 11 months ago

Please drink a verification can...

[–] [email protected] 48 points 11 months ago

They're probably training their AI-powered level generation

[–] [email protected] 41 points 11 months ago (2 children)

CAPTHAs are beyond broken.

Butlerian Jihad now!

[–] [email protected] 9 points 11 months ago

What year does Recaptcha change its name to Omnius again?

[–] [email protected] 7 points 11 months ago

Look man, we can save a lot of time if we send down shielded drones and shoot lasers at them once they're in position

[–] [email protected] 38 points 11 months ago

It reminds me of the difficulty of making things bear-proof without excluding some humans

[–] [email protected] 33 points 11 months ago (3 children)

They want you to solve 20 of them? What is at the end of this game?

[–] jaykay 26 points 11 months ago

Repeat, I can’t do it, it always fails, and then do another 20 lmao

[–] [email protected] 15 points 11 months ago (1 children)

A little puppet on a tricycle rolls out & asks if you'd like to play a game.

[–] [email protected] 4 points 11 months ago

Took me a second to get the reference, but god damn if that's not spot on with how I feel towards these ridiculous captchas hahaha

[–] [email protected] 5 points 11 months ago

An expired token and you get to play the game again. Sony was using this for their SEN logons and walked back the change after maybe a day (if that). The alternative was hilarious; pick out 10 different sounds only to get an error at the end.

It’s the only time I’ve ever called a support line and asked for an immediate escalation to a manager. Customers locked out of their accounts is very bad for business.

[–] [email protected] 31 points 11 months ago (1 children)

I fucked around with dozens of these trying to get my steam linked email changed, only to find out it's virtually impossible. Then I sent an email to the support line explaining why I'm never buying another Rockstar game.

[–] [email protected] 9 points 11 months ago

Damn was it strongly worded??

[–] [email protected] 25 points 11 months ago* (last edited 11 months ago) (1 children)

Blizzard has been pulling this too. I bought Diablo IV and got this bullshit:

I'd refresh it hoping the "out of 15" was a fluke, but no... Sometimes it was 17 or 18.

[–] jaykay 3 points 11 months ago

I got that on twitter recently

[–] [email protected] 15 points 11 months ago

That's a charge back.

[–] [email protected] 15 points 11 months ago

Doesn’t look like anything to me.

[–] [email protected] 14 points 11 months ago

i like the games, but their support service and “account protection” bs is abysmal. They’re like characters in their own game.

[–] [email protected] 9 points 11 months ago (1 children)

Yeah I was getting that shit too it's actually broken, audio ones too

There are no captha's for me on mobile through Firefox on android

[–] jaykay 6 points 11 months ago

Thank you. Managed to get through with Safari

[–] [email protected] 3 points 11 months ago

i have to perform extra bullshit tasks because the price of their products doesn't include actual support for my account

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