this post was submitted on 22 Dec 2023

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The CEO of PROTON answers YOUR questions! Drive, Linux support, Photos, features, and a lot more! (tilvids.com)

submitted 8 months ago by [email protected] to c/[email protected]

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[–] [email protected] 64 points 8 months ago (2 children)

He seemed like a decent guy and that was enough for me to finally make the switch from Gmail to proton and buy prem.

[–] [email protected] 3 points 8 months ago

They have some shady (or at least questionable) enough actions in their past, some even covered by mainstream media, that made me dismiss them as an option. I went with the German hosted mailbox.org instead. Swiss law (where proton is hosted) is actually quite a bit less protective of privacy than EU/German law, or maybe just protected in other ways. The international reputation of privacy protecting character of Swiss law seems to be outdated?

Just to be clear, I can't remember exactly what the specific events were that caused me to reconsider back when I switched years ago. When I just did some quick (!) searches just now, I found statements that they would only record ip addresses in "extreme criminal cases", but examples include cases of trespassing and property damage. Not exactly child molesters and serial killers (example source). I also understand that the (Swiss) laws relevant to them probably forced them to, but at the very least that seems dishonest or misleading advertising.

[+] [email protected] -29 points 8 months ago* (last edited 8 months ago) (5 children)

Enjoy pop-up ads trying to sell you a subscription when you just want to view your inbox! The one bad thing about their service.

[–] [email protected] 49 points 8 months ago (2 children)

I pay for the subscription and if I didn't I do not mind free services asking for money. If you are giving me a free service and not data mining me then you have every right to nag me.

Gmail litterally puts ads in your inbox that look like emails so I doubt any service is gonna be worse than that.

[–] [email protected] 6 points 8 months ago

Yeah, GMail literally pisses me off for that exact reason.

[+] [email protected] -7 points 8 months ago (1 children)

Yeah if you don't pay its fine, but if you have mail plus, they will have pop ups advertising premium. Once you get premium? They start advertising family!

[–] [email protected] 4 points 8 months ago* (last edited 8 months ago) (1 children)

I have premium and I have received emails regarding the family plan, not popups. And honestly I want those emails because the family is a fantastic value proposition. Too bad you only get 3 custom domains to share with 5 other people, that is really not enough :/

If they ever change it to at least a domain per person I want them to email me about it.

[–] [email protected] 5 points 8 months ago (1 children)

Emails, opt-in are fine yeah. I don't mind the little Special offer button at the top either, it's just the pop-up when I'm just trying to check my mails that is really intrusive.

[–] [email protected] 1 points 8 months ago

I have the paid version and have never seen a popup advertising upgrades.

[–] [email protected] 23 points 8 months ago* (last edited 8 months ago) (4 children)

They mentioned that they bought premium, so they won't be seeing ads. Edit: Multiple people below are telling me that purchasing premium does not remove all ads, so that's actually quite annoying.

As an aside, I really don't get the logic of using a service like e-mail and just expecting it to be free - it's very bizarre to me.

If it's something important to you (as I assume e-mail is), pay for it - or stop whining about ads/nagging pop-ups.

And if you can't pay for it, download Dovecot and try doing it yourself - it's a fun experience, and will make you appreciate the work done by email providers. Spoiler alert: it's a massive pain in the butt.

[–] [email protected] 14 points 8 months ago (1 children)

You get premium ads if you are on a plus subscription or a free account. Once you get premium though, then they start advertising the family pack to you!

[–] [email protected] 7 points 8 months ago* (last edited 7 months ago)

Hmm, guess I was wrong, then - that would be very annoying; especially if you're getting pop-ups for a family plan you won't ever be able to make use of as you're a solo user.

[–] [email protected] 7 points 8 months ago (1 children)

They still put unremovable ads in your inbox when you buy premium. They're fairly subtle but still incredibly frustrating.

[–] [email protected] 1 points 8 months ago (1 children)

In case you didn't know, you can turn off promotional emails in Settings -> Dashboard -> Email Subscriptions or by adding a mail filter to push them all into an advertisement folder, and the other ads can be mitigated by hitting "don't show this offer again" on each one

[–] [email protected] 2 points 8 months ago

I didn't know that. But that's sort of the problem. As a paying user, I shouldn't have to go searching through my settings to disable it. They do the same shit with user signatures.

[–] [email protected] 6 points 8 months ago (2 children)

My problem is that I only need to use the VPN, but I get pop ups all the time asking if I want to subscribe to their all in one plan or buy their black Friday deal. When all I want to do is connect to the VPN.

So yes, even when you subscribe you still get pop ups (and in their apps too so you can’t even use ublock origin to block them).

[–] [email protected] 6 points 8 months ago (1 children)

Ah, you're right - that is very annoying.

[–] [email protected] 0 points 8 months ago (1 children)

really? "Very" annoying? :D I see the ads as well but I only see ads for the higher tear and not really often. I wouldn't call it "very" annoying

[–] [email protected] 2 points 8 months ago* (last edited 8 months ago)

Sorry, I don't use proton mail. It sounds annoying, but please understand that I am not talking from the perspective of a person who uses the service and is directly affected by them.

[–] [email protected] 3 points 8 months ago (1 children)

If you just use the VPN consider moving to Mullvad! I really loved their service but ended up moving to Proton because I use all their services.

[–] [email protected] 5 points 8 months ago (1 children)

I was on Mullvad before but moved to proton when Mullvad stopped offering port forwarding :/

[–] [email protected] 2 points 8 months ago (1 children)

They did what?

Mullvad was working incredibly well with port forwarding. Thatbwas their selling point compared to proton. Wow 😅

[–] [email protected] 2 points 8 months ago (1 children)

Yeah they ended forwarded ports on 2023-07-01. I was pretty sad when they did so and I had to move because I loved what they were doing and was extremely happy with my subscription.

[–] [email protected] 1 points 8 months ago* (last edited 8 months ago)

Doesn't sound too good tbo. Let's hope ipfs becomes more useable/accessible over the next years

[–] [email protected] 1 points 8 months ago

Can confirm. If/when something happens to the VPS I'm hosting mine, I'll be moving to a fully managed solution. Probably cheaper, too.

[–] [email protected] 5 points 8 months ago (1 children)

Gmail has far worse ads that crawl your inbox. A free service asking me to pay for hosting isn't the end of the world

[–] [email protected] 0 points 8 months ago* (last edited 8 months ago)

And the sewer is filled with literal shit, it doesn't make a complaint over a pop-up ad on a paid tier any less valid. Get ya whataboutism out of here!

[–] [email protected] 4 points 8 months ago (1 children)

Then host it yourself, it's open source.

[–] [email protected] 0 points 8 months ago (1 children)

The backend is not

[–] [email protected] 2 points 8 months ago (1 children)

Well yeah, there are a bunch of FOSS mail back end frameworks you can use to integrate.

[–] [email protected] 1 points 8 months ago

But they don't support the same API. This is completely off topic.

[–] [email protected] 2 points 8 months ago

Can it be blocked with uBlock Origin (on the web view)?

[–] [email protected] 59 points 8 months ago (1 children)

So many capital letters in that headline, it reads like my grandma trying to figure out texting.

[–] [email protected] 19 points 8 months ago

Indeed, my first though was that these are not MY questions.

[–] [email protected] 37 points 8 months ago (2 children)

Is there a text version of this interview?

[–] [email protected] 18 points 8 months ago (1 children)

https://youtubetranscript.com/?v=Dp7ght2fMR4

[–] [email protected] 1 points 8 months ago

I don't know but I listened to it on a walk

[–] [email protected] 10 points 8 months ago

It's an interesting and linux centric video about proton

[–] [email protected] 9 points 8 months ago (2 children)

Any mirrors? Tilvids.com seems to be down.

[–] [email protected] 3 points 8 months ago

https://yewtu.be/watch?v=Dp7ght2fMR4

[–] [email protected] 2 points 8 months ago

YouTube seems up

[+] [email protected] -15 points 8 months ago (2 children)

I'm very disappointed that there was no mention of adding Monero(XMR) for payment.

[–] [email protected] 4 points 8 months ago (1 children)

It's nearly an hour long and Nick said they only covered a portion of all questions.

[–] [email protected] 1 points 7 months ago

It's one of the most asked for features since 2018, and there isn't even a minute for it?

[–] [email protected] 1 points 8 months ago (1 children)

Do you need to pay for your email provider with Monero? If it’s the VPN that you primarily care about, then I believe Mullvad accepts Monero

[–] [email protected] 1 points 7 months ago (1 children)

If email is so important for privacy then why can't I pay for it in a privacy protecting way?

[–] [email protected] 1 points 7 months ago (1 children)

I mean, I suppose that’s fair. I guess paying for email with Monero feels a bit like overkill to me, but it depends on your threat model

[–] [email protected] 1 points 7 months ago

I reason it this way. If like they say in the video email is one of the most critical parts of privacy (I 100% agree with that) then why don't they support the only privacy currency? Also why pay for email well simple I both want the features that paying gives you but anything free either you are the product or others are indirectly paying for me. I want my email provider to not spy on me and sell my data so why not give my money to a provider that proves that they protect it? I chose Tuta.com instead of proton because of this. And to make it clear Tuta.com doesn't allow monero payments but their official reseller proxysto.re does allow monero! Also it's not hard to add monero as a payment option :)